Agency Administrator

THE JEYA GROUP LTD, Middlesbrough

Agency Administrator

Salary not available. View on company website.

THE JEYA GROUP LTD, Middlesbrough

  • Full time
  • Temporary
  • Remote working

, 13 Nov | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 230f3c8fc85c47d89a1d6091b71cb119

Full Job Description

As an Agency Administrator, you'll be the first point of contact for Adult Social Care, handling calls related to advice, case queries, and new case creation. You'll use the LAS system to manage cases and provide excellent customer service, particularly in sensitive situations., Answer calls, offer advice, and signpost to services.
Update and create cases in the LAS system.
Perform general administrative tasks (data entry, document management).
Work with social care professionals and escalate urgent issues.
Ensure confidentiality and adhere to safeguarding procedures.