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Amazon Connect Engineer

Amazon.com, Inc, City of Westminster

Amazon Connect Engineer

Salary not available. View on company website.

Amazon.com, Inc, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 9 Nov | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: ddb8b7fc3f894f36a7f16936b14668c3

Full Job Description

We are seeking a talented Amazon Connect Engineer to contribute to the development and implementation of contact center solutions for our clients. You will be part of a team focused on building and deploying robust contact center solutions leveraging Amazon Connect and other AWS services., Technical Implementation: Develop, test, and deploy components of contact center solutions under the guidance of senior engineers and architects.

AWS Utilization: Leverage knowledge of AWS services (Lambda, DynamoDB, S3, SNS, SNS, Lex, Bedrock, API Gateway, Pinpoint, etc.) to support contact center solution development.

Amazon Connect Proficiency: Gain proficiency in Amazon Connect features, including contact flows, agent desktops, and routing.

CDK Familiarity: Learn and utilize AWS CDK for infrastructure as code to streamline deployment processes.

Problem Solving: Troubleshoot and resolve technical issues.

Learning and Development: Continuously expand knowledge of Amazon Connect, AWS services, and contact center technologies

Experience with Scripting languages (Python, JavaScript).

Experience with performance and load testing of Managed services

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