Assistant Service Manager

The post holder will support the Group Management Team and Departmental Managers to assist in ensuring the success of the group in meeting its targets and providing effective communication links between all the Trust's Group Directorates.

Working within clearly defined Trust policies the post holder will lead the team responsible for the effective deliver of clinical administration services and systems and will have delegated responsibility for the management of identified personnel.

Main duties of the job

To lead, as required, on specific initiatives/schemes/projects within the Group.

To assist the Senior Service Manager/General Manager in the delivery of capacity plans that make available sufficient capacity to meet anticipated demand and ensure activity and performance targets are met. This will include the management of Patient Target Lists (PTLs) and cancer tracking information, requiring use of a range of computer software packages to produce reports for analysis.

To attend, and where necessary lead meetings on behalf of the department or the Group.

To support business on a day-to-day basis, ensuring that the work of the group's Management Team is organised and effective.

To escalate to the Senior Service Manager/General Manager where performance is at risk and implement changes to processes and systems to ensure corrective actions are taken.

To ensure that sessions occur as planned and escalate to the Senior Service Manager/General Manager where there is potential for clinics, theatres or individual patients to be cancelled to ensure corrective action where possible can be taken. In escalating the issues the post holder is to recommend the range of available options to address the issue concerned.

To ensure the analysis of performance data for management reports is produced for the Group Management Team and support the Senior Service Manager/General Manager in acting on information/reports.

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.