Bank Role - Project Support Officer

We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible. Please note in order to progress your application, your data will be processed by our 3^rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of The Tavistock and Portman NHS Foundation Trust ___________________________________________________________________________________ The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults. We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people's lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible. As a Trust we aim constantly to be evolving in nature and form in relation to the environment in which we work, to ensure that our contribution remains relevant. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system., + Managing day to day administrative processes of the PPI office to ensure a smooth and effective service + Maintaining and managing diary of PPI Senior Co-coordinator and PPI team manager. Checking emails daily to assist both senior managers with prioritizing tasks and drawing their attention to urgent matters. + To run the Experience of service questionnaire through care notes, analyzing the qualitative data and reporting of findings to the PPI senior coordinator and PPI team manager to enable informed decisions at the CQRG meeting. + To develop ideas of analyzing qualitative feedback by building strong working relationships with the informatics team to build a Reporting services software using Semantics. + Provide budget support for PPI manager and be responsible for monitoring of expenditures against PPI yearly budget. Advising PPI manager when necessary. + To ensure the smooth process of service users on interview panels by creating 5 step implementation plan to include working relationships with Human resources, Finance, senior clinicians, Service users and PPI team. + To implement policies and propose change to practice and procedures of service users on interview panels. + To Create and analyse qualitative feedback on service users involvement on zoom interview panels and report findings to Senior PPI Co-coordinator and PPI CYAF lead. Supporting and implementing areas of change. + To Co-ordinate and set up meetings including Trust Wide forum and Team meetings. Prepare and compile agendas, presentation of material via zoom, take and produce accurate minutes and action items when necessary. Also, to manage attendance at meetings and monitor apologies given. + To create and develop service user interview training presentation slides and support PPI Co-coordinators when necessary. + To create and design service user involvement newsletters and fliers using InDesign software and work in collaboration with the communications team when required by the senior PPI Co-coordinator. + To set up and organise service user events both internal and external. Ensuring food, drinks are available. + To process payment for service users on involvement projects. + To support the Senior PPI Co-coordinator on ad-hoc projects and attending meetings as and when required. Management and Leadership + To provide support with training and induction of new and existing staff on latest technologies used in the workplace and key colleagues working in collaboration with the patient and public involvement team. + Participate in the recruitment process of hiring new staff using knowledge and expertise derived from being BAME representative and Co-coordinating service users on interview panels. Setting Direction and Service Improvement a) Research and Development + Carry out web-based and publication research + Actively support and contribute to the development of PPI projects. b) Policy and Service Development + To support the senior PPI Co-coordinator with updating the remuneration policy of patient involvement. + To attend Pan London forum and discuss and agree on best service user practices specifically with patients on interview panels. Continuous Learning and Development + To demonstrate a commitment towards own personal development by attending conferences and courses relevant to the role. + To shadow PPI Co-coordinators on various projects for personal development Other Duties + To maintain confidentiality of all written and verbal communication and liaising with senior managers when necessary. + According to trust policy monitor Clinical Governance administration, ensuring that patients are covered by confidentiality and safety documents and that patients involved are aware of information governance processes.,

• In submitting an application form, you authorise the Tavistock and Portman NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk