Business Analyst

As a Gentrack Business Analyst (UK Energy), you will foster collaboration between our customers and the Gentrack Product team. You will take ownership of tracking of all the UK gas and electricity industry changes and assessment of their impact on Gentrack's core products and the wider business. You will documents the changes and present them to internal stakeholders and customers, The role will support and actively collaborate with Product, customer success and Engineering Delivery Teams. The role requires an industry subject matter expert who can articulate impact of upcoming industry changes on Gentrack's products and business as well as proactively identify opportunities for product development through customer collaboration. You will have a commercial mindset, constantly looking for opportunities to deliver additional value to our customers. As the role will at times be customer facing so travel will be required. As the role is a customer facing travel is often required. In line with our values, we encourage all our people to:

• Support initiatives run by the GSTF and demonstrate our company values by providing a clear commitment to environmental and social responsibility.
• Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter.
• Utilise our sustainability app by taking part in challenges and improving behaviors to be more sustainable.
The Specifics
• Deliver and own an industry change horizon tracker, providing a view of large industry programmes and routine industry change.
• Explore the detail of complex changes and translate them into digestible and easy to understand material for technical and non-technical teams
• Facilitate workshops with customers and internal stakeholders to Identify candidates for the product roadmap which will benefit customers and generate revenue.
• Prepare briefing and overview materials for internal stakeholders and customers on the impacts and commercial opportunities of industry changes, new features and product improvements
• Analyse and define business requirements, user stories and acceptance criteria
• Analyse, map and document business processes
• Facilitate and attend meetings such as daily stand ups, sprint planning and retrospectives
• Work with technical teams to develop effective solutions
• Provide software training and testing services as required
• Provide on-site support services to customers as required
  
  Demonstrable knowledge and experience of the UK gas and electricity industries ideally gained whilst working with a supplier, consultancy, or government body Ability to consume large volumes of information and documentation.
• Experience of working in software development environment or demonstrable interest in technology
• Commercial acumen and understanding of key drivers behind a B2B Software business.
• Experience as a Business Analyst / Product Owner / Scrum Master
• Experience in working in Agile (preferably Scrum) environments.
• Experience in working in a Professional Services / Consultancy environment
• Strong analytical skills and understanding of business processes
• Proven ability to understand and communicate technical and business concepts
• Substantial personal responsibility and autonomy
• Exceptional communication skills, and being a good presenter
  
  Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.
Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet's most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:
• Respect for the planet
• Respect for our customers and
• Respect for each other
Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack's global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.


• To be part of a global, winning high growth organization - with a career path to match
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
• A competitive reward package that truly awards our top talent
• A chance to make a true impact on society and the planet