Clerical Officer

We are currently looking for someone to provide administrative support to our Middlesbrough team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide., The Role - Your main duties will include:

• Providing a professional customer service experience to all callers on behalf of the Middlesbrough team.
• Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
• Managing an internal database, including the uploading of new referrals and other relevant documentation.
• Producing accurate statistics and reports.
• Receiving and recording all incoming/outgoing mail.
• Monitoring and replenishing office stationery stocks.
  
  Skills, Experience and Qualifications - We are looking for someone with the following attributes:
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
• Ability to input and maintain accurate data records.
• Ability to manage workload effectively.
• Ability to work as part of a team and on own initiative.
• Ability to work flexibly and to deadlines.
• Ability to produce business correspondence to a high standard.
• Experience in a customer service environment.
• Experience of minute taking.
• GCSE Grade '4' or equivalent in English and Maths.
Perks: Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave initially, pro rata (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months' service) We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.