Defect Manager

a. Manage defects through different test phases for the Alpha Implementation projects, including SIT, Performance Test, Internal UAT and Client UAT.
b. Creating, reviewing, revising the Defect Management Process and gaining approvals, including defining Severity and Priority levels.
c. Hosting efficient Defect Triage Sessions, with appropriate audience for each test phase, assigning defects to the correct team, accelerating progress on defects and following up as required.
d. Creating and recommend concise Defect Reporting with Test Management to ensure transparency, traceability and accountability.
e. Collaborating with Test Management, Workstream Test Leads, test teams, internal stakeholders and client stakeholders.
f. Conduct root cause analysis (RCA) and coach teams on improving their RCA approach, including implementing mitigation actions to prevent recurrence.
g. Ability to work on multiple test phases, workstreams and collaborate teams concurrently
h. Excellent communication and presentation skills able to present complex ideas and gain agreements
i. Assertive in following up with multiple development teams, vendor teams and test teams to ensure defects are progressed

a. 3-5 years as a Defect Manager using a well-known tool: Jira, ALM, or Microsoft Team Foundation Server
b. Experience of Capital Markets, including FO, MO, BO and Data Layer
c. Experience of managing defects for functional, non-functional, business acceptance and external client acceptance tests
d. Experience of Waterfall, Agile and hybrid (Waterfall and Agile) methodologies
e. Compelling attention to detail
3. Nice to Have Requirements
a. Experience of Defect Management using Jira
b. Experience of Charles River Investment Management Solutions (CRIMS)