Deployment Engineer (SC Cleared) - OUTSIDE IR35 - (X7)

The Deployment Engineer will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments. Responsibilities

• Device Preparation:
• Configure devices using Workspace ONE (WS1) and Autopilot to meet deployment specifications.
Deployment Execution:
• Conduct on-site, classroom-style device deployments, ensuring all user devices are set up and operational.
• Engage directly with end users during deployment to assist with setup and answer any questions.
Support and Troubleshooting:
• Provide basic technical support to resolve issues encountered during deployment.
Customer Interaction:
• Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process.
  
  Security Clearance: SC Cleared.
• Technical Expertise: Proven experience with Workspace ONE (WS1) and Autopilot for device build preparation.
• Deployment Experience: Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations).
• Customer Service: Strong interpersonal and communication skills with a focus on delivering user-centric solutions.
• Basic Technical Support: Ability to troubleshoot and resolve common device deployment issues.