Deployment Technician

We are looking for a skilled and detail-oriented Deployment Technician to join our team. The successful candidate will be responsible for the deployment, installation, and support of hardware and software systems, with a focus on warehouse/asset management, hardware configuration, and provisioning. This role requires a blend of technical expertise, problem-solving skills, and excellent communication., 1. Warehouse/Asset Management: + Manage inventory and asset tracking systems. + Oversee warehouse operations and ensure accurate record-keeping. 1. Hardware Configuration, Distribution, and Provisioning: + Configure and distribute hardware for end-users. + Provision devices with iOS and Mac OS X. 1. Software Deployment: + Install and configure software applications, operating systems, and updates. + Ensure software licensing compliance and proper documentation. 1. System Configuration and Support: + Perform system diagnostics and troubleshooting to resolve hardware and software issues. + Provide technical support to end-users, including remote assistance and on-site support as needed. 1. Specific Software and Hardware Management: + Utilize Omnitza for asset management and tracking. + Administer Jamf for managing Apple devices. + Deploy applications and manage device configurations using Jamf. 1. Documentation and Reporting: + Maintain detailed documentation of deployment processes, configurations, and system changes. + Generate and submit deployment reports and logs. 1. Collaboration and Training: + Collaborate with IT team members and other departments to ensure smooth deployment processes. + Provide training and guidance to end-users on new systems and applications.

• Proficiency in hardware installation and troubleshooting.
• Strong understanding of operating systems (Windows, macOS, Linux) and software applications.
• Experience with networking concepts and equipment, including Routers, Switches, and Firewalls.
• Familiarity with asset management tools like Omnitza.
• Experience in configuring and provisioning hardware.
• Proficiency with iOS, Mac OS X, and Jamf administration.
Analytical Skills:
• Ability to diagnose and resolve technical issues quickly and effectively.
• Strong attention to detail and problem-solving abilities.
Communication Skills:
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical users.
Organizational Skills:
• Strong time management and organizational abilities.
• Ability to manage multiple tasks and projects simultaneously.
Working Conditions:
• Ability to work in a fast-paced environment and handle multiple deployments.
• Willingness to travel to various deployment sites as needed.
• Flexibility to work outside regular business hours for deployments and maintenance tasks.