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EMEAi Regional Lead Rebate Operations Analyst

Western Digital, Guildford

EMEAi Regional Lead Rebate Operations Analyst

Salary Not Specified

Western Digital, Guildford

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 17 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 5deb384691a34fca9045933553f64d42

Full Job Description

  • Leads the settlement planning and the execution for Channel Management, from the Receipt of POS/Inventory Data to the Rebate Settlement/Payout for the EMEAi customer base (OEM + Distributor+ Retail).
  • Serve as regional process owner to drive improvements and alignment across all aspects of rebates and claims settlements, as we harmonize rebate programs across all subsidiaries.
  • Actively engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement. Identify opportunities for efficiency, aligns stake holder interests and drives solutions to streamline current practices.
  • Provide functional guidance, training and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria.
  • Troubleshoot issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement.
  • Engage directly with the regional customer base to ensure healthy relationship dynamics as well as drive process improvements through the POS to Rebate Settlement interaction.
  • Includes conflict resolution as it relates to disputed rebate payments, problem solving and customer negotiations.
  • Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction.
  • Assist with key periodic (month end close, quarter close, year-end etc.) business targets.
  • Support enterprise-wide ERP, Rebate and Inventory tools implementations.
  • Support regional Credit Manager with operational activities - monitoring credit limits, overdue accounts, credit utilization ratios, and other add-hock activities.

    Project management skills
  • Ability to manage and drive projects to completion, managing stakeholder expectations and timelines
  • Ideally Knowledge of Distribution Channel Management and Accounts Receivable
  • Bias for action, ability to manage global stakeholders Leadership and strong business partnering across supply chain, pricing & sales-related organizations
  • Systems aptitude, with knowledge of Model N, Oracle & SAP desired.
  • Fundamental awareness of accounting principles
  • Previous Accounts Receivable or Credit experience is beneficial.

    Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
    • At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon. We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future. Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too. We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology , SanDisk® and WD® brands. Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data., Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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