EPR Maintenance Analyst

The EPR Maintenance Analyst will be responsible for the administration and maintenance for the Oxford University Hospitals NHS Foundation Trust's Cerner Millennium. The successful candidate will be expected to use configuration management and assurance tools utilised for delivery, configuration data standards and the assurance of requests/maintenance tasks, data collection workbooks and configuration information tools. The EPR Maintenance Analyst will work alongside Cerner colleagues in quality control and assurance of the build completed by Cerner AMS. This role will also be expected to support other corporate downstream application systems maintained by OUH IM&T Services., The successful applicant will be expected to provide EPR maintenance support to the Care Records Service participating as required in the following: maintenance and advancement of the EPR maintenance and development workstreams, support the completion of associated project work, respond to and resolve incidents and service requests, provide support to users on a country-wide basis, support processes and develop strong working relationships with Cerner AMS, provide training to users as appropriate and develop and improve systemic approaches to ensure data quality.

Information Management and Technology Services (IM&T Services) provide support to Oxford University Hospitals NHS Foundation Trust users as well as to several other Health organisations across Oxfordshire. This involves supporting over 14,000 workstations and printers, circa 19,000 staff users of systems and around 1400 servers (over 90% virtual). During 2023, IM&T Services responded to 115,000 support requests and were involved in multiple projects., Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

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