Executive Assistant (Maternity Cover)

Run the CEO's office to exceptionally high administrative standards and with a focus on superb internal and external relationships with tasks to include:

• Assist with drafting, editing and project management as requested
• Act as the first point of contact for all approaches to the CEO and manage correspondence
• Manage the diary with all internal and external arrangements in a prompt and efficient way
• Support the CEO's preparation for each day/week
• Manage the CEO's budget and expenses
Assist with governance and Board administration by providing assistance to the Head of Audience Experience, Projects & Governance to support Board and Committees with tasks to include:
• Board and Committee planning, diaries, resources and communications
• Board and Committee pack and materials, collation, proofing and publishing
• Board and Committee minutes
• Holding trustee information securely and all associated admin for official purposes
• Support the delivery of new trustee inductions
Support internal cross-team meetings and large external meetings
• Arrange rooms, refreshments, and resources;
• Collate content and presentations
• Prepare agendas, take minutes, prepare paperwork
Support the leadership team with administration
• Support leadership team's diary and administrative needs as requested
• Arrange travel and accommodation as required
Support effective internal and external communications
• Prepare and distribute internal updates for staff and Board
• Run Admin & Ops Updates/Town Halls, preparing speaker lists, presentations and follow up
• Undertake correspondence and communications as requested
Other duties: All other duties as may reasonably be required:
• Undertake other duties appropriate to the seniority of the post and in line with the needs of the organisation. This may
involve presenting, acting as a strategic lead on a cross- organisation initiative or peer reviewing for other ACE NPO organisation, for example.
• Accept appropriate individual responsibility for the observance, promotion and implementation of Health & Safety, Safeguarding,
Customer Care, Inclusion, Equity and Diversity, Discrimination, Bullying and Harassment and all other policies with the Trust.
• Where relevant, ensure appropriate safeguarding is in place for CYP and adults at risk, working closely with relevant
colleagues to maintain consistency and high standards
• Work efficiently and to the highest standards within the organisation's systems and administration
But don't worry if you're not a perfect match for the job description and criteria, we'd love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in. Our commitment to your development At The Glasshouse, we're always learning. And we know that when it comes to training, everyone is different. So, you'll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it. This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we'll help you develop the skills and knowledge you need to thrive in your role. Diversity, Equality, and Inclusion At The Glasshouse, we encourage a working environment that's welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves. Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you've faced. For example, we would love to hear from you if you:
• Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
• Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
• Grew up in a family receiving Universal Credit or state benefits
• Have ever lived in council or social housing or been on the housing register
• Have ever lived in sheltered accommodation or experienced homelessness
• Experienced being in care at any point in your life
• Have been a refugee or asylum seeker
• Are from the African, South, East and South-East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
• These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
• We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010. Safeguarding children, young people and adults at risk We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate. Right to Work We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship. You will be asked to share proof of this prior to receiving any offer of employment.

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running. Overall purpose of the role To run the CEO's office and assist with their work; to support effective governance and administration for the Board and Leadership team; to contribute to effective communication. It would be great if you had experience in: Demonstratable experience of providing Executive Assistant/Personal Assistant support at executive level, working knowledge of board governance. Skills and knowledge of:
• Ability to represent the culture and values of the charity to a wide range of stakeholders and to create a positive and
appropriate impression on behalf of the CEO;
• Ability to understand the breadth, range and value of the charity's work and to articulate its purpose with commitment and
passion
• Exceptional all-round administrative skills and attention to detail particularly whilst working to deadline.
• Ability to self-motivate and prioritise tasks
• Discretion and an ability to maintain confidentiality
• Strong and accurate written communication; ability to draft with an audience in mind and produce a wide range of copy; fluent
in a variety of software
• Strong verbal communicator and strong and accurate written communication; ability to draft with an audience in mind and produce
a wide range of copy; fluent in a variety of software including common Office 365 programmes
• Ability to tailor to audience and to have credibility with a wide range of stakeholders
• Ability to create from new, be open to and suggest new ways of working to continuously improve
• Be curious and creative with ideas and problem solving
• Flexibility and capable of responding to changing circumstances
• Fantastic accuracy and a drive to get things right first time
It also helps if you have: A charitable governance background., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

This is a role that will cover maternity leave for a 9-12-month period. It is a pivotal role within the organisation providing governance and administration support at a senior level. About The Glasshouse International Centre for Music We're a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia. Whether you're front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top - notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the Northeast and through live- streamed performances and digital lessons.