Income processing officer

The income processing officer will take the lead in maintaining and optimising our fundraising income processes. This is a new role, which will be at the forefront of ensuring our income processes are efficient, comply with Gift Aid regulations, meet PCI compliance standards and contribute towards the best possible supporter experience.

The successful candidate will work collaboratively with teams across the charity, communicating with colleagues at all levels. They'll build relationships with internal and external colleagues, including managing the relationship with our Gift Aid volunteers.

The role is perfect for someone with a passion for process management, who'll thrive on ensuring that our income processes are running efficiently and compliantly., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

Our successful candidate will be a collaborative individual who enjoys building relationships with colleagues and external stakeholders, including volunteers.

Highly organised, proactive and calm under pressure, you'll be able to prioritise and manage multiple tasks and projects simultaneously to deliver agreed outcomes.

You've excellent attention to detail and will be meticulous in monitoring processes to maintain compliance and ensure they're working optimally.

Ideally you've a good working knowledge of HMRC's Gift Aid regulations and PCI compliance, or experience of working with regulations of a similar complexity, but full training will be provided for the right candidate.

If you're a collaborative, organised, proactive and detail-orientated individual with a passion for maintaining and developing processes, we'd love to hear from you.

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