Infrastructure System Administrator

We are looking for an Infrastructure System Administrator to join the RLAM Technology team on a permanent basis in London. The purpose of this role is to provide technical administration support for all Hardware and Software across the group. About the role

• Provide technical administration 1st & 2nd Line support for all Hardware and Software.
• Ensure systems are managed to the satisfaction of the business, managing incidents and service requests within SLA, reviewing breached calls and providing support out of hours.
• Ensure VC equipment is available, providing support.
• Ensure hardware and software is kept within supported levels
• Document recovery procedures, build procedures, procedures and fix knowledge base.
• Identify opportunities for improvement in services and create appropriate utilities to manage the environment.
• Support managed Disaster Recovery tests and develop or maintain procedures to ensure that systems can be recovered in the event of a disaster.
  
  Strong working knowledge of Microsoft technologies.
• Good understanding of VMware.
• Strong working knowledge of End user computing.
• Experience in delivering 2nd Line Wintel project work.
• Experience in providing support of VC technologies like Polycom, Cisco and MS Teams.
• Good understanding of the automation of systems and processes
• Industry knowledge and awareness of the direction of new technologies
• Microsoft accreditations highly beneficial
• Office 365 experience would be highly advantageous
• Awareness of networking qualification fundamentals is desirable
• Experience with SCCM
  
  Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits