Manager, Product quality owner

Leadership:

• Provide guidance to the Product Owner team to ensure alignment with product requirements and appropriate acceptance criteria.
• Collaborate with engineering, design, and member firm audit technology teams to understand project requirements and contribute to the overall success of the software development lifecycle.
• Provides expertise and solutions for complex initiatives and can make independent decisions.
• Facilitate communication between teams to address product defects and ensure alignment with product goals.
Acceptance Criteria Definition:
• Review acceptance criteria with applicable product owners to ensure it aligns to the feature's desired outcome.
• Lead the creation and completion of the Product team's sprint acceptance documentation.
• Review the acceptance testing results of the QA Team to determine impact on acceptance and prioritization.
Cross-Functional Collaboration:
• Collaborate with product owners to gather, define, finalize and clearly document acceptance criteria for product requirements.
• Facilitate communication between teams to address challenges and ensure alignment with product goals.
• Collaborate with project stakeholders to creating user journey documentation to ensure test plans meet business objectives.
• Partner with support and engineering teams to determine if a software defect needs to be investigated, resolved or user training is required.
• Monitor and report on progress, providing regular updates to project stakeholders.
• Collaborate with QA Team on best practices, testcase design and knowledge transfer of requirements and common support/testing defect themes.
Product Team Testing:
• Establish and enforce best practices within the Product team related to acceptance criteria validation, UAT and root cause analysis.
• Conduct regular reviews to ensure compliance with Product team's International Standard on Quality Management (ISQM1) processes and documentation.
• Lead the execution of Product team's validation and adherence to feature acceptance criteria.
• Perform product team testing (i.e manifest comparison) at the end of each release and/or sprint to identify impacts of new features to active users and coordinating with applicable team members to find appropriate remediations.
• Investigate manifest comparison differences and coordinate with applicable product owners and development team members to determine resolution and recommendation for deployment.
• Provide technical expertise in evaluating and resolving complex testing issues and features (e.g. API testing).
• Perform product team UI translation automation processes.
Defect Management
• Analyse formal test results to identify defects, bugs, errors and deployment issues.
• Recommend enhancements to applications and systems based on testing results.
• Monitor and update defect status as needed to ensure timely assignment to maintenance releases.
• Assist support teams by identifying and testing time sensitive defects and providing advice on system functionality.
• Participate in the communication and analysis of test results and patterns, providing a feedback loop to requirements gathering, design and development teams.
• Performs other duties as assigned
  
  The Product Quality Owner will play a pivotal role in leading the testing of current and future applications , ensuring alignment of feature acceptance criteria and performing technical release testing (e.g. code differences). The ideal candidate should have a strong background in manual software testing, API testing, technical testing, and demonstrate ability to analyse various data sets to provide a feedback loop to requirements gathering, design, testing approaches and future enhancements., Bachelor's degree in computer sciences or Accounting with experience in application development
• Software testing certifications desired, The job requires effective communication (verbal and written) and project management skills to work with various levels and divisions within the organization.
• Experience with application development using an agile methodology
• Demonstrable experience working with web-based application testing experience in a lead role
• Experience managing requirements, test cases, test results, and bugs
• Experience in coordinating user acceptance testing
• Strong organizational and communication skills
• Ability to learn and adapt to a constantly changing technology and business requirements landscape.
• Cultural awareness, the ability to work well with people from different disciplines and backgrounds.
• Ability to be agile, respond positively to change and contribute with an innovative and global mindset.
• Exceptionally good interpersonal skills and a good team player
• Experience in presenting solutions and proposals to large groups, with an ability to articulate strategic objectives and technical detail with ease
Experience Desirable
• Experience with global applications that require support for translation and localization
• A basic understanding of the architecture for a cloud-based application, particularly around what is needed to support testing
• Understanding of public accounting (specifically audit and/or accounting business areas
  
  Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 73,000 people in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton.
  
  The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.
Whether that's working reduced contracted hours, working your hours over a shorter period or utilising our 'how we work' framework. Everyone has an immediate right to request a flexible arrangement through our flexible working policy.