Medical Secretary

To be responsible for undertaking a wide range of secretarial duties and the provision of administrative support to the multidisciplinary team.
To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed time frames.
The post holder will be based at the University Hospital Lewisham., To act as first point of contact on behalf of the consultant and the Trust and deal effectively and courteously with all enquiries from GPs, patients/carers, other departments with the Trust and external bodies.
To produce correspondence and reports by the use of digital dictation/audio transcription technology.
To type clinical letters, including those of a sometimes distressing or emotional nature from digital dictation/audiotape as agreed.
To organise and support meeting on behalf of the team of Consultants, taking and distributing minutes as required.
To deal with all telephone calls and emails relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner and respecting patient confidentiality at all times.

Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream, To prioritise and process incoming correspondence and ensure that it is dealt with promptly by the appropriate member of staff.
To ensure that external investigation reports are bought to the attention of the appropriate medical team and signed off by the appropriate member of staff. Arrange for the request and/or safe onward transmissions of patient investigation reports and film to other sites where necessary.
To maintain filing systems that facilitate the effective running of the department.
To open, date stamp and distribute post according to local standard operating procedures.
Maintain up to date filing of external reports and correspondence in patient medical records/on iCare.
To use the appropriate IT system for checking patient information and appointments.
To manage patient records appropriately, ensuring an an up to date record is maintained of all case notes returned from the wards and clinics.
To maintain and update the diaries of the members of the clinical team as required and to co-ordinate meeting, teaching sessions/venues as required.
To cover for medical secretary colleagues during periods of absence and annual leave.
To ensure the department has adequate stocks of stationery and order supplies as and when necessary.
To co-ordinate and process work of a medical legal nature and other medical reports as required.
To draft responses to routine enquiries as appropriate.
To take an active role in initiatives to improve the administrative service provided to managers and clinicians.
to organise own work schedule, and adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager.
Managing generic email accounts.
To have an awareness of the referral to treatment (RTT) patient pathway journey in order to be able to respond to patients/carers call and enquiries.
Working as part of a team; assisting with the training of new and temporary staff providing support and advice as appropriate.
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women's staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note, not all roles will meet the criteria for a skilled worker visa.

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.