PA and Senior Member Engagement Officer

The PA & Senior Member Engagement Officer will provide extensive support to the ICS Networks Director by managing their diary, appropriately engaging wider stakeholders in the delivery of this, and liaising with others in similar roles supporting the wider NHS Confederation leadership. They will also be responsible for supporting effective engagement with our members through our core Chair and Chief Executive leadership forums, the ICS Network Board, one-to-one member management, events, conferences and visits., As a PA and Senior Member Engagement Officer in the ICS Network you will support the ICS network director by managing their diary and ensuring they are prepared for key meetings, engagement and events. You will also:

• Lead the coordination of key ICS Network member meetings, including our Board, ICB CEOs, ICB Chairs and ICP Chairs.
• Work with the ICS Network team and use your knowledge of the issues affecting integrated care systems to deliver high-quality events and communications and build positive relationships with senior stakeholders.
• Coordinate our programme of visits to health and care services across the country, to help ensure the NHS Confederations work is informed by work and change on the front line of our members services.
  
  As an experience PA or diary manager you will be organised and be great at building and maintaining positive relationships with a variety of stakeholders.
You will also be:
• proactive, especially in understanding stakeholders priorities, identifying opportunities and acting to capitalise on those opportunities
• responsive and agile in a rapidly changing environment and to work under pressure to meet deadlines.
• experience in member or stakeholder engagement, As an experience PA or diary manager you will be organised and be great at building and maintaining positive relationships with a variety of stakeholders.
You will also be:
• proactive, especially in understanding stakeholders priorities, identifying opportunities and acting to capitalise on those opportunities
• responsive and agile in a rapidly changing environment and to work under pressure to meet deadlines.
• experience in member or stakeholder engagement
Person Specification Experience Essential
• Experience of diary management and PA responsibilities
• Experience of member or stakeholder engagement including being able to build and manage effective stakeholder relationships and understanding of their priorities and proactively supporting or responding to them
• Excellent interpersonal and team working skills,
• Excellent written and verbal communication skills
• Ability to manage a fast-paced workload with multiple competing priorities and project manage a variety of activities
• Experience identifying developing opportunities and acting to support the team to capitalise on them
• Excellent IT skills and understanding of the online environment
• A demonstrable interest in working within the health and care sector
• The ability to maintain a contemporary understanding of issues facing our members
Person Specification Experience Essential
• Experience of diary management and PA responsibilities
• Experience of member or stakeholder engagement including being able to build and manage effective stakeholder relationships and understanding of their priorities and proactively supporting or responding to them
• Excellent interpersonal and team working skills,
• Excellent written and verbal communication skills
• Ability to manage a fast-paced workload with multiple competing priorities and project manage a variety of activities
• Experience identifying developing opportunities and acting to support the team to capitalise on them
• Excellent IT skills and understanding of the online environment
• A demonstrable interest in working within the health and care sector
• The ability to maintain a contemporary understanding of issues facing our members
  
  The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.
The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing. You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.