Part time Telephonist

We are currently looking for a Telephonist to work on the following 2 week shift pattern. Totalling 17.75hrs per week

Week 1

Tuesday 15:30-22:30

Thursday 07:00-15:00

Week 2

Tuesday 15:30-22:30

Saturday 07:30-15:30

Sunday 07.30-15.30

The roles consists of answering the hospital switchboard, respond to emergency calls, provide cover to the main reception and car park intercom out of hours. Be aware of fire, major incident and lockdown procedures ensuring that all services are delivered in an efficient, courteous and polite manner to both internal and external customers.

Main duties of the job

To be responsible for taking payments out of hours and storing valuable items in the safe.

Finding relevant staff from on call rota to resolve problems

Respond to the fire alarm, Major incident and emergency calls and inform the relevant team

Effective communication including with distressed, anxious or angry individuals

Required to follow processes when responding to calls or alarms.

Manages conflicting demands within the job role on a daily basis.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!