Part Time Telephonist Job 3

We are currently looking for a Telephonist to work the below hours every other week. Totalling 20.5hrs

Week 1

No contracted hours

Week 2

Monday 15:00-22:00

Thursday 07:00-15:00

Saturday 15:00-22:30

The roles consists of answering the hospital switchboard, respond to emergency calls, provide cover to the main reception and car park intercom out of hours. Be aware of fire, major incident and lockdown procedures ensuring that all services are delivered in an efficient, courteous and polite manner to both internal and external customers.

Main duties of the job

To be responsible for taking payments out of hours and storing valuable items in the safe.

Finding relevant staff from on call rota to resolve problems

Respond to the fire alarm, Major incident and emergency calls and inform the relevant team

Effective communication including with distressed, anxious or angry individuals

Required to follow processes when responding to calls or alarms.

Manages conflicting demands within the job role on a daily basis.

As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career development.You will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure discounts.We are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.Somerset offers the countryside and the cosmopolitan -- there is truly something for everyone!