Planned Works Senior Service Manager

Salary not available. View on company website.

Leeds City Council, Leeds

Full time
Permanent
Onsite working

Posted 1 week ago, 9 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 48bc81edc2ad4f948d522cc2073dd16e

Leeds City Council

Full Job Description

Develop and deliver a strategic business improvement plan for Leeds Building Services focussing on a range of activities which will deliver Value for Money services to customers.
Lead the delivery of key areas of work, ensuring that strategic priorities are delivered successfully to a high standard.
To undertake daily line management duties of staff within the team in accordance with all council policies and procedures ensuring that staff records are maintained using the appropriate documentation and associated guidance.
Ensure the organisation is compliant with all required standards to discharge the required services and that Business Continuity and risk management procedures are in place in Leeds Building Services.
Ensure that appropriate audit and monitoring is in place to provide evidence that the Council is taking proportionate steps to manage risk ensuring employees are kept up to date with appropriate standards and delivering the highest level of technical standards., This is a great opportunity to move into a vibrant and forward-thinking environment supporting the delivery of a diverse range of construction services. This role will appeal to you if you have a genuine interest in the delivery of public services and a commitment to continuous improvement and delivery of a high-quality service. Examples of the type of work involved:
Responsible and accountable for all financial resources within the service area working within financial regulations and council policies.
Responsible for ensuring that all work undertaken within the department is recorded accurately and invoiced in a timely manner and any disputes are resolved taking into account commercial impact.
Maintain appropriate systems to monitor and control costs and maintain financial and performance benchmarking systems to ensure value for money can be demonstrated in the delivery of the service.
Maintain a high level of personal effectiveness and uphold and promote the name and reputation of Leeds City Council operating in accordance with Leeds City Council code of Conduct and Staff Guide.
Manage the maintenance, and development of existing and new processes and policies with the service including the development and effective use of ICT systems., Job Purpose: To lead and manage the operational Planned Works sections in order to meet legal and regulatory requirements. Achieve high levels of efficiency, cost effectiveness, compliance, and quality, ensuring maximum performance in accordance with the targets, standards, and policies of the Council. Ensuring overall value for money is achieved through the effective management of internal and external service providers., Develop and deliver a strategic business improvement plan for Leeds Building Services focussing on a range of activities which will deliver Value for Money services to customers.
Lead the delivery of key areas of work, ensuring that strategic priorities are delivered successfully to a high standard.
To undertake daily line management duties of staff within the team in accordance with all council policies and procedures ensuring that staff records are maintained using the appropriate documentation and associated guidance.
Ensure the organisation is compliant with all required standards to discharge the required services and that Business Continuity and risk management procedures are in place in Leeds Building Services.
Ensure that appropriate audit and monitoring is in place to provide evidence that the Council is taking proportionate steps to manage risk ensuring employees are kept up to date with appropriate standards and delivering the highest level of technical standards.
Responsible and accountable for all financial resources within the service area working within financial regulations and council policies.
Responsible for ensuring that all work undertaken within the department is recorded accurately and invoiced in a timely manner and any disputes are resolved taking into account commercial impact.
Maintain appropriate systems to monitor and control costs and maintain financial and performance benchmarking systems to ensure value for money can be demonstrated in the delivery of the service.
Maintain a high level of personal effectiveness and uphold and promote the name and reputation of Leeds City Council operating in accordance with Leeds City Council code of Conduct and Staff Guide.
Manage the maintenance, and development of existing and new processes and policies with the service including the development and effective use of ICT systems.
Provide clear, visible, motivational management to create a high-performance culture which drives continuous improvement and efficiency savings capable of delivering Service priorities.
Provide suitable interpretation and technical advice to the Leadership Team, Managers, staff, and other stakeholders.
Provide appropriate strategic advice relating to the work of Leeds Building Services to Elected Members and council officers so as to manage risk and support them in their respective roles.
Actively drive innovation and continuous improvement initiatives through leading and contributing to cross Council projects and collaborative working with partners
Develop and implement rigorous and effective performance management processes to drive forward service improvements, including managing, monitoring, and reporting on service performance standards.
Deputise for the Head of Leeds Building Services commensurate to the grade on an ad hoc basis representing the City on council issues seeking to influence partners, government, and other key regional and national stakeholders.
Advise on and ensure compliance with the council's governance framework, Contract Procedure Rules, Financial Procedure Rules, relevant legislation, internal procedures, and statutory undertakings.
Plan, organise, co-ordinate, deliver and control and monitor work in the area of commercial management.
Contribute to the management and continuous improvement of business planning of the unit, including planning and programming of work, liaison with customers, contribution of new business proposals, overseeing the research and analysis required to formulate service, financial and resource plans.
Contribute at a senior level to the preparation and maintenance of a schedule of resources to enable the efficient reporting of benefits and risk.
Contribute to the delivery of Council priorities developing effective relationships with other Council Directorates, external partners, and agencies to ensure effective revenue and capital investment is achieved.
To keep up to date and lead on best practice and new technologies in relation to effective business and commercial management
Comply with all Council policies and procedures and actively engage with activity designed to support the Best Council Plan.
Flexible and adaptable to change to assist other services as required commensurate to grade.
To participate in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills.
To improve own practice through observation, evaluation, discussion with colleagues and development programmes.
To work collaboratively with colleagues, knowing when to seek help and advice.
Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events.
Be aware of promote and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, and promoting the values, standards, and equal opportunities of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
The Council has adopted a flexibility protocol, and this role will be expected to work within these parameters.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post., Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of
Health & Wellbeing, Inclusive Growth and Zero Carbon.
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.

In addition, ideally you will have a proven track record of working as part of a dedicated team and be effective in managing competing priorities and workloads, responding quickly and appropriately to changing needs and be able to demonstrate excellent organisation and influencing skills. Our teams are proactive, highly skilled, self-motivated and actively seek opportunities to deliver., Degree, HNC or HND Level qualification in relevant service area or equivalent relevant demonstrable experience.
Able to work flexibly across different work locations and areas as appropriate.
Able to communicate effectively using a variety of formats with a wide range of people including colleagues within the service and across the council, Trade Unions, internal/external partners, agencies, customers, and the general public dealing with all contact in a professional manner.
Able to manage and support staff contributing to their development through appraisal, supervision, and training, enabling them to feel motivated and engaged in the values, vision, and direction of the service, promoting the values of the Council through appropriate behaviour and professionalism.
Able to demonstrate organisational and time management skills prioritising own and team's work whilst delivering on a range of projects and adapting to changing circumstances and priorities.
Able to work flexibly and demonstrate a commitment to developing a consistent approach.
Able to drive a culture through the team that is focussed both on customers and quality challenging negative behaviour and systems in a proactive manor in order to bring about corrective action.
Able to analyse and interpret varied and complex information or situations and produce solutions/strategies to difficult problems.
Able to effectively construct manage and control budgets and use and apply statistical techniques to interpret and manage contract control.
Project management skills and the ability to manage a number of projects simultaneously.
Excellent IT, literacy, numeracy, and analytical skills
Detailed knowledge of building regulations, landlord's responsibilities, and legal duties in order to meet statutory requirements.
Excellent understanding of the practical application of legislative requirements within an operational setting.
Detailed knowledge of contract management and how it relates to the service area.
Extensive knowledge of RIBA design and construction stages.
Management qualification or equivalent experience.
Evidence of continual professional development
A thorough knowledge of Health and Safety legislation, and practice (including Asbestos) and the Construction (Design & Management) Regulations 2015.
A sound understanding of social housing and government policy including current issues affecting the sector.
A good commercial knowledge and an understanding of modern methods of procurement and procurement legislation as well as effective contract management procedures.
Of project management methodology.
Understanding of financial regulations and contract procedure rules.
Of successful management/leadership of a Planned Works operational service. Including large refurbishment and improvement works.
Of business and commercial development and of leading successful change management programmes which reflect service needs.
Of managing large, multi-million-pound budgets / construction projects
Of working with and negotiating with trade unions.
Of working within a political environment.
Of developing and managing budgets and financial forecasts in accordance with Financial Regulations
Of managing and contributing to delivery within complex environments involving various stakeholders to achieve positive outcomes.
Of promoting, leading, and implementing improvement activity that improves service quality and supports a culture that drives up standards and performance.
Of managing and monitoring performance, setting clear objectives for the review of individual and service level performance.
Of effective working within a partnership environment.
Of budget preparation and management in accordance with Financial Regulations
Of report writing and presentation to Director level
Of building and maintaining effective working relationships with senior managers and other key stakeholders across a range of service areas
Of managing competing priorities whilst delivering on a range of projects and adapting to changing circumstances and priorities, Able to manage procurement exercises to achieve excellent results.
Driving license
Relevant trade qualifications
Membership of a professional body i.e. RICS building surveying.
Relevant project management qualification
Of procurement of both large and small contracts within the public sector.
Of operational management within the public and/or private sector.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements.
a clear career pathway and continuing professional development opportunities.
a range of staff benefits to help you boost your wellbeing and make your money go further.

Planned Works Senior Service Manager

Full Job Description

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