Platform Support Engineer | S2 | Infrastructure Engineering

We have a fantastic opportunity to join the bank as a Platform Support Engineer. Here you will support the definition of the target architecture of technology solutions that build out the technical infrastructure - both at hardware and software level, (regardless of the implementation model: on-prem, private or public cloud hosting services). Your eye for detail and drive to support target architecture objectives will help push forward and enhance product delivery and transformation. The difference you'll make:

• Understanding requirements in order to draw out placement infrastructure design, low level infrastructure designs, ensuring compliance with the bank's patterns, standards and strategy
• Developing and maintaining key relationships with technical experts and specialists, focusing on closer collaboration
• Displaying a good commercial understanding of the wider business, economic and market environment in which we operate
• Building and maintaining relationships with key stakeholders, developing customer relationships and seeking to improve service quality to exceed customer expectations
• Assisting in designing the main features of IT hardware according to business needs
• Tracking operational problems related to IT hardware and reporting them to senior management
  
  These are the essential requirements you need to be successful in this role:
• Ability to design, build and integrate IT hardware into multi-platforms
• Previous experience in the implementation, design and improvement of organisational IT structures, supporting business operations
• Knowledge of tools, methods and techniques for requirement analysis; eliciting, analysing and recording required business functionality and non-functionality to ensure successful project delivery
• Experience in the process, tools and methods required for network architecture and design; capturing requirements and translating them into blueprints and patterns for hybrid infrastructure
• Ability to think of the wider context, listening to the market and appreciation of the digital technology landscape to challenge ideas and take actions in a timely fashion to improve our services
It would also be nice for you to have:
• Knowledge of basic networking and IP design for operating systems and platforms
• Knowledge of database and middleware technologies
• Knowledge of Storage and Backup technologies
• Knowledge of mainframe operating systems and platforms
What else you need to know: This role is based in Milton Keynes. We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.
• £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus.
• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 27 days' holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
• Free access to a range of digital health services, including GP.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
• Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments.
• Share in Santander's success by saving or investing in our share plans.
• Support your favourite causes through charitable giving and our community partnerships.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.