Product Manager

Join us as a Product Manager in our Universal Credit Payment Team. These roles are all about establishing priorities and making evidence-based, strategic decisions to improve the experience of the end user and support the delivery of accurate and timely payments to vulnerable customers. Our purpose is delivering products which enable operational colleagues to focus on DWP customers, so that millions of people can manage their finances and are paid the right amount on time. You will support in developing the product strategy, owning the product roadmap and making key priority decisions. Joining our Product Community of Practice, you will work alongside incredible specialists, coming together to share learning, support and resolutions. The pace of delivery and innovation is both challenging and rewarding. DWP. Digital with Purpose. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. Digital Working Age Services in DWP delivers Universal Credit to over 6 million customers. It delivers financial support to some of most vulnerable people in society and delivers a range of products that help towards finding sustainable employment.

• Experience of creating and communicating a product roadmap, and gaining stakeholder buy-in.
• Have worked with users to understand their needs and represented the user in all decision making.
• Have made effective decisions based on incomplete information using a range of suitable techniques.
• Have prioritised product backlogs based on user needs, value and effort.
• Experience of leading a range of specialists in multidisciplinary teams, applying an agile methodology and mindset to enable incremental delivery.
  
  Pay of £61,089, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance., Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of £61,089. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £17,697 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes:
• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.