RBC Brewin Dolphin - Client Controls Business Associate

The Client Controls team, which is part of the Chief Administration Office (CAO) is responsible for making a significant contribution to efficient delivery of the Wealth and Investment propositions and services and for mitigating operational risk. We play a key role in supporting the client facing teams by triaging business risks, operating events and emerging risks that can limit business productivity, efficiency, and overall performance. We do this via data analysis, implementation of new controls and ongoing monitoring and education. What will you do?

• Identify, analyse and mitigate the Operational Risk Issues across the Client Facing teams.
• Develop process enhancements and process outcomes.
• Proactively sample processes and understand effectiveness of controls to identify opportunities for improvement.
• Design control-based solutions to drive down KRIs, including CASS breaches and Operational Events.
• Preparation for meetings, focus groups, production of meeting materials and other initiatives.
• Monitor key KRIs, Management Information and other data, as required.
• Organise and deliver targeted training for Client Facing Teams across multiple office locations, where required.
• Ensure timely delivery of expected outcomes., We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible working and hybrid options fully supported.
  
  An understanding of Risk.
• Good standard of written and spoken English, including report writing.
• Good numerical and MS Office 365 skills.
Nice-to-have
• Experience within the financial services sector, ideally within a wealth/asset management environment., Job Skills Commercial Acumen, Critical Thinking, Customer Relationship Management (CRM), Long Term Planning, Results-Oriented
  
  Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
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