Schools Admissions Coordinator

you'll be working in a busy team who are responsible for ensuring that the local authority meets its statutory duties in terms of school admissions. This includes consulting on and determining admissions arrangements and ensuring compliance across all Suffolk schools
- we are very supportive of each other and work closely together to allocate school places to children and young people to community and voluntary controlled schools ensuring that applications are handled fairly, consistently and efficiently
- we process applications for free school meals and maintain accurate data by carrying out regular audits to validate continued entitlement, communicating with parents and schools by telephone and in writing
- we practice hybrid working to provide flexible working arrangements for all and also ensure that there is regular face to face contact with other team members to provide support, training and networking opportunities.

Empowering Everyone
We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

a positive, flexible, and proactive approach with a willingness to embrace change as needed
- excellent communication and IT skills
- outstanding customer service skills with the ability to communicate with customers in a clear and sensitive manner, show empathy and resolve conflict effectively through a range of mediums including telephone, digital and written correspondence
- to be passionate about getting it right first time and putting the customer at the heart of everything that we do
- excellent organisational ability, with great time management skills allowing you to prioritise work to achieve deadlines and team objectives.

£23,114 per annum (pro rata if part time)
- 37 hrs per week - flexible working options available
- Permanent x 2 posts

At Suffolk County Council, every role is a chance to create positive change. We're not just a local authority; we're a team of dedicated individuals working together to improve lives across our diverse communities. As our new School Admissions Co-ordinator, you'll have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special. Your contributions will help build a brighter future for children and families. If you're passionate about making a real, tangible difference, it's time to reimagine your career with us. Join Suffolk County Council and turn your passion for positive change into action.

Reimagine the possibilities.

Your role and responsibilities
- you will need to be passionate about making a difference to families, getting it right first time and putting the customer at the heart of everything that you do
- have a positive approach to delivering a high standard of customer service to families, schools and other services to support the school admissions and free school meals processes, offering accurate advice by telephone, email and letter
- processing applications for school places and free school meals
- providing all customers with a prompt, courteous and knowledgeable service., This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you'll enjoy:

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day

Plus lots more!