Senior Assistant Manager - Middlesbrough, North Yorkshire

As a Senior Assistant Manager, you will play a critical role in supporting the Store Manager in overseeing the day-to-day operations of the store. Leading and developing a team, driving operational excellence to ensure that our customers receive the highest level of service. As a Senior Assistant Manager, you will work closely with the Store Manager to ensure the smooth and efficient operation of the store, providing guidance and support to the team, and ensuring that standards are met consistently. You will be responsible for ensuring each customer receives outstanding service by providing a friendly and efficient experience. If you are looking for a new and exciting challenge, then would love to hear from you!

• Previous experience in a leadership role, preferably in the Hospitality or Retail industries.
• Strong leadership skills, with the ability to motivate and inspire a team to achieve excellence.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and Partners.
• Sound decision-making abilities and problem-solving skills, with a proactive and solutions-oriented approach.
• Flexibility to work a variety of shifts, including mornings, evenings and weekends as needed to meet the requirements of the business.
• Knowledge of health and safety regulations, food hygiene standards, and financial management principles.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• A positive attitude and a passion for delivering exceptional customer service.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
  
  We Are Starbucks first UK franchise partner operating 105 stores, and we have ambitious growth plans to have 300 trading by 2028.
At 23.5 Degrees, we are committed to creating the warmest and friendliest coffee experience for our customers. We believe in serving not just great coffee but also a sense of community and connection - with every cup, with every conversation, with every community, we nurture the limitless possibilities of human connection.


• A salary starting from £26,500 per annum.
• 30% discount on beverages, food items and merchandise.
• Discounts and cashback from 100's of other retailers.
• The ability to earn up to 20% of your salary with our Company Bonus Scheme.
• Free Life Assurance.
• A Company Pension scheme.
• Free hand-crafted beverages when working.
• Access to our wellbeing programmes through our Employee Assistance Programme (EAP).
• The ability to grow with our training, and development programmes.
• Career progression opportunities in stores, field based roles or our support office.