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Senior Assistant Technical Officer - Patient Services

King's College Hospital, Orpington, Greater London

Senior Assistant Technical Officer - Patient Services

Salary not available. View on company website.

King's College Hospital, Orpington, Greater London

  • Full time
  • Permanent
  • Onsite working

Posted today, 20 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 926600eec5614a7bbbf15739fb4be903

Full Job Description

  • Dispensing medicines for inpatient and discharge prescriptions ensuring the work is carried out accurately, safely and efficiently following current departmental procedures.
  • Facilitating the 'fast track' dispensing of medicines as needed for patients.
  • Accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legal requirements for record keeping, storage, and transportation of CDs.
  • Accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
  • Conducting reception duties and answering the telephone promptly and politely as needed.
  • Processing to-follow prescriptions in accordance with departmental procedures.
  • Overseeing the safe receipt, handling and storage of medicines in the dispensary.
  • Overseeing dispensary housekeeping activities to facilitate the smooth running of patient services. This includes but is not limited to co-ordinating expiry date checking and stock rotation on shelves, undertaking weekday filing & stock cycle counts and weekly dispensary consumables top-ups.
  • Supporting the supervision of assistants in the team through the organisation and prioritisation of workload., To work in the dispensary and use the pharmacy dispensing system to dispense medicines for inpatient, discharge and outpatient prescriptions ensuring the work is carried out accurately, safely and efficiently following current departmental procedures.
  • To facilitate the 'fast track' dispensing of medicines as needed for patients.
  • To accurately supply and dispense Controlled Drugs (CDs) on request from clinical areas and discharge/ outpatient prescriptions in accordance with departmental procedures and legal requirements for record keeping, storage, and transportation of CDs.
  • To accurately dispensing private, compassionate and unlicensed use prescriptions in accordance with departmental procedures and legal requirements for record keeping.
  • To conduct reception duties when required where needed throughout the working day.
  • To answer the telephone promptly and politely where needed throughout the working day:
    • Ø To deal with queries and respond to them promptly Ø To relay complete and accurate information Ø To recognise self-limitations and refer to a more senior colleague where appropriate.
  • To deliver a customer-focused service to all patients who attend the Dispensary.
  • To adhere to the highest principles of customer services when dealing with patients, staff and the public.
  • To take action to ensure that to-follow medicines for patients are followed up and a supply made within a suitable timeframe. This includes referring to a more senior member of the team where long delays are identified to get advice on appropriate action to be taken.
  • To undertake daily stock counts and expiry date checks as part of departmental cycle count requirements.
  • To dispose of expired stocks in accordance with departmental procedures.
  • To attend and actively participate in weekly Patient Services team meetings and other relevant departmental meetings to contribute to improvements in service delivery.
  • To participate in dispensary late night, weekend and bank holiday rotas.
    • + To maintain security of the Pharmacy department at all times

    King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley., King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and around 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in Bromley. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Our values at King's, are that we're a kind, respectful team; + Kind. We show compassion and understanding and bring a positive attitude to our work + Respectful. We promote equality, are inclusive and honest, speaking up when needed + Team. We support each other, communicate openly, and are reassuringly professional, + Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy + All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role. + Due to a high volume of applications, this advert might close before the displayed closing date. It is therefore recommended that you apply promptly King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications King's Health Partners Academic Health Science Centre Website King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

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