Senior Communications and Engagement Manager - UEC and Discharge

The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you., The post holder will be expected to support the business needs of the Primary and Secondary Care Communications team, servicing the Chief Operating Officer's Directorate.
This role primarily focuses on primary care and community services. Our key priorities for 24/25 include delivering communications and engagement to support the delivery of the Primary Care Access Recovery Plan, the Dentistry Recovery Plan and Community Services waiting lists.
The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across their assigned role. They will manage high quality, insight-led communications and engagement for their assigned area(s) that is measurable, impactful and helps policy, products and services to succeed. The role will develop communications and engagement strategies and plans for their assigned area(s)., · Manage the development compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward-planning and gridding processes
· Managing communications and engagement objectives for assigned area(s), aligning them to the communications objectives for NHSE and the overall strategy and business plan of NHSE,
· Manage strategic collaboration and coordination with national, regional and other directorate communications functions in delivering against the directorate, national communications and organisational strategic objectives.
· Deliver high quality communications content as required
· Brief and support members of the Directorate Executive ahead of media and stakeholder engagement events as required
Fixed Term Contract
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

This role sits within a team delivering communication and engagement advice, support and management across the Elective, Outpatients, Cancer and Diagnostics directorates.
Working at a fast pace, this role suits candidates that are passionate about delivering excellent communication to support teams delivering for patients.
The ability to understand complex clinical and commissioning arrangements and communicate in clear concise methods appropriate for the audiences targeted will be key. The candidate will be flexible and responsive, working on a proactive and reactive basis often needing to switch the work they are doing to focus on the most time sensitive activity. The role involves working with both directorate teams and central communications colleagues including media, stakeholder, social media and strategic planning and publishing; excellent networking, listening and people skills are crucial.
The ability to consider and judge required action and responses appropriately is an important part of the role in order to guide and advise directorate teams on the most suitable approach for their programme of work, and the methods of communications best suited to their audiences. Planning and project management skills are essential as there will be conflicting calls on time, a calm demeanour and practical mindset will be an asset.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England