Senior Patient and Public Involvement Coordinator

We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible. Please note in order to progress your application, your data will be processed by our 3^rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of The Tavistock and Portman NHS Foundation Trust ___________________________________________________________________________________ The Tavistock and Portman NHS Foundation Trust is a specialist mental health trust with a focus on training and education alongside a full range of mental health services and psychological therapies for children and their families, young people and adults. We are committed to improving mental health and emotional wellbeing, believing that high quality mental health services should be available for all who need them. We bring a distinctive contribution based on the importance we attach to social experience at all stages of people's lives, and our focus on psychological and developmental approaches to the promotion of health and the prevention and treatment of mental ill health We contribute to the pool of ideas through our own research and development, but are also committed to bringing together the best ideas of the time, old and new, from inside and out, together with the most gifted and able professionals in our fields of endeavour. We aim to share our ideas and practice through as many routes as possible. As a Trust we aim constantly to be evolving in nature and form in relation to the environment in which we work, to ensure that our contribution remains relevant. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system., To contribute the delivery of the highest quality clinical, education and training and research services through supporting and promoting the involvement of service users, their families and carers and the wider public in the design and delivery of our services. The post holder will be expected to work flexibly across the Trust's service delivery sites and to attend meetings in the communities we serve., · Have a solid understanding of patient involvement and engagement across health services and an ability to apply that knowledge to mental health services. · Have a strong working knowledge of Carenotes, Qualtrics and / or DrDoctor or similar platforms. · Lead on producing patient experience data and reporting in different forums. · Project manage service user quality improvement projects across the Trust. · Develop collaborative patient experience projects in conjunction with clinical services. · Lead on specific projects as required by commissioners / contracting for quality targets. · Develop, run and evaluate creative ways of obtaining feedback from service users from our Gender Identity Clinic and one additional service. · This will also include co-designing strategy for this service in collaboration with service users, service manager and taking responsibility for CQC related changes to PPI work. · Support the training and development of patient representatives to sit on interview panels and other improvement projects across the Trust. Please see the attached Job Description and Person Specification for more information on the role requirements and duties.Working for our organisation The Tavistock and Portman NHS Foundation Trust is committed to equality, diversity and inclusion. We are particularly keen to attract candidates from underrepresented backgrounds to better meet the needs of the service users and students that we serve. The Trust aims to ensure that all job applicants, employees or clients are treated fairly and valued equally regardless of sex, marriage or civil partnership, pregnancy and maternity, domestic circumstances, age, race, colour, disablement, ethnic or national origin, social background or employment status, sexual orientation, religion, beliefs, HIV status, gender identity, political affiliation or trade union membership. Selection for training and development and promotion will be on the basis of the individual's ability to meet the requirements for the job. You are responsible for ensuring that the Trust's policies, procedures and obligation in respect of promoting equality and diversity are adhered to in relation to both staff and services., The post holder will work across Clinical Services having time allocated to various quality improvement projects in the Service. The post holder will work closely with Gender services and Children Young Adult and Family Services. The post holder will be line managed by the PPI Lead.,

• In submitting an application form, you authorise the Tavistock and Portman NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk