System Implementation Engineer

The Systems Implementation Engineer provides technical support in the development and implementation of customer applications and company products,conducts on-site installations, enhancements, maintenance and support for new and existing systems. The qualified candidate will implement new product configurations/software upgrades, installs network devices and/or hardware components/peripherals, diagnoses, troubleshoots and repairs technical problems. You will become knowledgeable of company and third-party vendor products utilized in the customer's application/systems. The successful candidate should be able to perform preventive and corrective maintenance and pre-empt/predict then diagnose customer impacting issues (Tier2). If this sounds like you keep on reading !, As our Systems Implementation Engineer, you will support HID's success by:

• Leading the integration and deployment of systems (including configuration of high availability and backups etc.) in test, and live environments, both for internal use and on-premises at customer sites.
• Covering a wide range of skills supporting the implementation of solutions at customer sites.
• Supporting test activities as required.
• As a subject matter expert on solutions deployed, perform occasional Tier2 support.
What we will love about your background, Empowerment: You will work as part of a global team in a flexible work environment, learning and enhancing your expertise. Innovation: You embrace challenges and want to drive ambitious change. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. HID Global is an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation. We make it easier for people to get where they want to go! On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it. When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences. #LI-HIDGlobal


• Excellent problem solving and critical thinking skills with the ability to analyze complex situations.
• Responsible and accountable for own decision making.
• Understands the benefit of documentation, a knowledge sharing champion.
• Understands the benefit of version control and change control (ITIL - Release Control and Validation).
• Able to self-organize workload to ensure products are delivered in line with agreed schedules.
• Able to change direction with ease, to overcome and to adapt to changing priorities and problems as they arise.
• Identifies changes to software and hardware solutions, and associated business processes to deliver measurable improvements.
• Able to work as an effective member of a small team and work effectively on your own.
Your Experience and Education include:
• Educated to a degree level in software engineering or computer science or have equivalent experience.
• Requires a minimum of 3-5 years' experience of Implementations experience in controlled environments.
• Proven track-record delivering projects. Demonstrated ability to drive the planning, execution, and operation of complex projects
• Experience with Windows domain services (Domain Controllers, DNS, Active Directory, WSUS etc.)
• Experience with Hyper-V and/or VMware based solutions in HA scenarios.
• Knowledge of Microsoft SQL Server.
• Knowledge of Windows Failover Clustering (including, SQL and File servers).
• Experience of backup technologies for SQL and Virtualized Environments.
• Microsoft/VMWare/Cisco Certifications advantageous.
• Experience with storage technologies (SAN, FC/iSCSI, RAID) is advantageous.
• Proficiency in cloud infrastructure platforms such as Azure or AWS is advantageous.
• Proficient in Microsoft Office applications, such as Word, Excel, PowerPoint, etc.
• Proficient in installing and configuring Microsoft server, and/or Linux operating systems to support various applications and services.
• Knowledge of scripting languages, PowerShell, SQL, bash etc.
• Experience of setting up and administration of servers, pcs and networks. Including routine maintenance, troubleshooting, and ensuring system security/efficiency.
• Understanding of networking principles, including VLANs, IPv4 and subnetting, Familiarity of the TCP/IP stack and LAN/WAN technologies, Firewall ACLs, Site to Site and Client VPN.
  
  HID Global powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo