Team Leader - Emergency Care

The Team Leader will provide senior support and expert knowledge to the team of Medical Secretaries and other administrative staff within the specialty administration team. The team leader will oversee all administrative and clerical processes to enable a high quality, effective and patient focused service is delivered. The post holder will ensure that standard operating procedures are followed, ensuring achievement of all performance targets. The Team Leader will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Service Manager., 1. Provide support and assistance to the Service Manager, ensuring effective day to day management of the Medical Secretaries and other administrative staff within the team.2. Ensure annual leave, flexitime and sickness is managed and recorded accurately for staff directly managed by them and that adequate cross cover arrangements are in place.3. Implement Trust policies for managing individual performance and for resolving poor performance.4. Be responsible for continuing personal and professional development of staff and undertake yearly appraisals.5. Assist in the recruitment of staff with the appropriate skills to support the needs of the specialty administration team.6. Ordering of stock and supplies as necessary and in line with Trust Scheme of Delegation.7. Ensure training needs, including that of electronic systems, of current and new staff are met to be able to provide a patient focused service, as well as mandatory training.

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.