Technical Support Engineer
Precision, Charlbury, Oxfordshire
Technical Support Engineer
Salary not available. View on company website.
Precision, Charlbury, Oxfordshire
- Full time
- Permanent
- Onsite working
Posted today, 5 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 389b7037ab13439e819ca23bcb428dd5
Full Job Description
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their in-vehicle and out station camera systems and back-office software.
This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance
Key Responsibilities
- Provide first-line technical support to customers experiencing issues with in-vehicle and out station camera systems and back-office software.
- Diagnose and troubleshoot customer reported problems using remote diagnostic tools and clear communication.
- Escalate complex issues to senior engineers or development teams for further resolution.
- Document technical solutions and maintain a knowledge base for future reference.
- Collaborate with internal teams (DevOps) to ensure customer satisfaction.
- Stay up-to-date on the latest technologies related to in-vehicle camera systems and back-office software.
- Participate in ongoing training programs to maintain technical expertise.
- May provide on-site technical support to customers when necessary (depending on location).
The successful Technical Support Engineer will will have a Minimum 2 years of experience in technical support, preferably in a hardware and software environment as well as the following key skills:
- Strong understanding of computer hardware and software principles.
- Experience troubleshooting electronic devices and software applications.
- Excellent problem-solving and analytical skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong working knowledge of remote desktop tools is desirable.
- Strong working knowledge of Linux systems a plus
- Strong working knowledge of network infrastructure
- Experience with video surveillance systems and software a plus
Salary up to £36k DOE
Generous Company Pension Contribution
Relevant jobs
- IT / Telecommunications Jobs in Abingdon-on-Thames, Oxfordshire
- IT / Telecommunications Jobs in Andover, Hampshire
- IT / Telecommunications Jobs in Ashford, Devon
- IT / Telecommunications Jobs in Aylesbury, Buckinghamshire
- IT / Telecommunications Jobs in Banbury, Oxfordshire
- IT / Telecommunications Jobs in Basingstoke, Hampshire
- IT / Telecommunications Jobs in Benson, South Oxfordshire
- IT / Telecommunications Jobs in Bicester, Oxfordshire
- IT / Telecommunications Jobs in Bracknell, Bracknell Forest
- IT / Telecommunications Jobs in Brighton and Hove
- IT / Telecommunications Jobs in Burford, Cheshire East
- IT / Telecommunications Jobs in Canterbury
- IT / Telecommunications Jobs in Carterton, Oxfordshire
- IT / Telecommunications Jobs in Charlbury, Oxfordshire
- IT / Telecommunications Jobs in Chatham, Medway
- IT / Telecommunications Jobs in Chipping Norton, Oxfordshire
- IT / Telecommunications Jobs in City of London
- IT / Telecommunications Jobs in Clacton-on-Sea, Essex
- IT / Telecommunications Jobs in Crawley, Oxfordshire
- IT / Telecommunications Jobs in Dartford, Dartford
- IT / Telecommunications Jobs in Didcot, Oxfordshire
- IT / Telecommunications Jobs in Eastbourne, Darlington
- IT / Telecommunications Jobs in Eastleigh, Devon
- IT / Telecommunications Jobs in Eynsham, Oxfordshire
- IT / Telecommunications Jobs in Fareham
- IT / Telecommunications Jobs in Faringdon, Oxfordshire
- IT / Telecommunications Jobs in Grove, Nottinghamshire
- IT / Telecommunications Jobs in Guildford
- IT / Telecommunications Jobs in Hastings, Somerset
- IT / Telecommunications Jobs in Henley-on-Thames, Oxfordshire
- IT / Telecommunications Jobs in High Wycombe, Buckinghamshire
- IT / Telecommunications Jobs in Hythe, Hampshire
- IT / Telecommunications Jobs in Kidlington, Oxfordshire
- IT / Telecommunications Jobs in Luton, Devon
- IT / Telecommunications Jobs in Maidstone
- IT / Telecommunications Jobs in Milton Keynes
- IT / Telecommunications Jobs in Oxford, City of Stoke-on-Trent
- IT / Telecommunications Jobs in Peacehaven, East Sussex
- IT / Telecommunications Jobs in Portsmouth, Calderdale
- IT / Telecommunications Jobs in Rayleigh, Essex
- IT / Telecommunications Jobs in Reading
- IT / Telecommunications Jobs in Romsey, Hampshire
- IT / Telecommunications Jobs in Ryde, Isle of Wight
- IT / Telecommunications Jobs in Sevenoaks
- IT / Telecommunications Jobs in Shanklin, Isle of Wight
- IT / Telecommunications Jobs in Shoreham-by-Sea, West Sussex
- IT / Telecommunications Jobs in Slough, Powys - Powys
- IT / Telecommunications Jobs in Southampton
- IT / Telecommunications Jobs in Thame, Oxfordshire
- IT / Telecommunications Jobs in Wallingford, Oxfordshire
- IT / Telecommunications Jobs in Wantage, Oxfordshire
- IT / Telecommunications Jobs in Winchester
- IT / Telecommunications Jobs in Witney, Oxfordshire
- IT / Telecommunications Jobs in Woking
- IT / Telecommunications Jobs in Woodstock, Sir Benfro - Pembrokeshire
- IT / Telecommunications Jobs in Worthing, Norfolk