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39 Call / Contact Centres jobs in Sidcup, Greater London

FM Coordinator

Salary not available. View on company website.

The R&A, Fryerns, Basildon

  • Full time
  • Permanent

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Posted 1 day ago, 29 Mar

Senior Associate, Finance...

Salary not available. View on company website.

Ernst & Young, City of Westminster

  • Full time
  • Permanent

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Posted 1 day ago, 29 Mar

Insurance Trading Manager...

£65000-£70000

SAGA PLC, City of Westminster

  • Full time
  • Temporary

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Posted 1 day ago, 29 Mar

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Senior Sales Performance ...

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Verisure, City of Westminster

  • Full time
  • Permanent

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Posted 1 day ago, 29 Mar

Customer Service Advisor

Salary not available. View on company website.

Morrison Water Services, Ealing, Ealing

  • Full time
  • Permanent

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Posted 2 days ago, 28 Mar

Japanese Customer Service...

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TEAM Inc., City of Westminster

  • Full time
  • Temporary

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Posted 2 days ago, 28 Mar

Contract Administrator

Salary not available. View on company website.

Purdy Contracts Ltd, Sewardstone, Essex

  • Full time
  • Permanent

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Posted 2 days ago, 28 Mar

Pricing Manager (Insuranc...

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SAGA PLC, City of Westminster

  • Full time
  • Temporary

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Posted 2 days ago, 28 Mar

Manager, Premium Services...

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Anaplan, City of Westminster

  • Full time
  • Permanent

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Posted 2 days ago, 28 Mar

Complaints Manager

Salary not available. View on company website.

British Film Institute, St Luke's, Islington

  • Full time
  • Permanent

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Posted 3 days ago, 27 Mar

Billing Assistant

£24740

Commercial Ltd, St Leonard's Street, Tonbridge and Malling

  • Full time
  • Temporary

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Posted 3 days ago, 27 Mar

Billing Assistant

£24740

Commercial Ltd, St Leonard's Street, Tonbridge and Malling

  • Full time
  • Permanent

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Posted 3 days ago, 27 Mar

Senior Market Intelligenc...

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L'Oreal, City of Westminster

  • Full time
  • Permanent

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Posted 3 days ago, 27 Mar

Customer Success Manager,...

Salary not available. View on company website.

Intercom, Inc., City of Westminster

  • Full time
  • Permanent

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Posted 3 days ago, 27 Mar

Customer Service Advisor

£24740

Commercial Ltd, St Leonard's Street, Tonbridge and Malling

  • Full time
  • Permanent

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Posted 3 days ago, 27 Mar

Customer Success Manager ...

Salary not available. View on company website.

SideTrade SA, City of Westminster

  • Full time
  • Permanent

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Posted 4 days ago, 26 Mar

Junior Client Service Ass...

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HM Treasury, North Southwark, Southwark

  • Full time
  • Temporary

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Posted 1 week ago, 23 Mar

AV Account Executive

Salary not available. View on company website.

Publicis Groupe, City of Westminster

  • Full time
  • Permanent

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Posted 1 week ago, 23 Mar

Business Insights Degree ...

£24000

L'Oreal, City of Westminster

  • Full time
  • Permanent

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Posted 1 week ago, 23 Mar

Senior Order Management S...

Salary not available. View on company website.

The Clorox Company, Richmond upon Thames

  • Full time
  • Permanent

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Posted 1 week ago, 23 Mar
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FM Coordinator

Salary not available. View on company website.

The R&A, Fryerns, Basildon

  • Remote working
  • Full time
  • Permanent

Posted 1 day ago, 29 Mar

Job ref: d97a1e4fbd054b5fbb1b461a3a60b941

Full Job Description

Are you an organised and proactive Facilities Management (FM) Coordinator looking for a new challenge? This is an excellent opportunity to join a dynamic facilities team, ensuring the smooth operation of building services in a professional environment.
Role Overview: As an FM Coordinator, you will be responsible for managing service delivery, coordinating subcontractors, overseeing planned maintenance, and ensuring compliance with health and safety regulations. You will also play a key role in tenant support, financial management, and service improvement within the building., Ensure services are delivered in line with annual service charges and monitor building audits.
Arrange and supervise subcontractor callouts and planned maintenance across remote sites.
Provide accurate meter readings for tenant billing.
Monitor and optimise the BMS system for efficiency.
Work with the security team to manage parking arrangements for staff and visitors.
Assist IT and HR teams with new starter setups and day-one health and safety inductions.
Provide First Aid cover for the site.
Collaborate with maintenance, cleaning, and helpdesk teams to address issues proactively.
Support budget management and financial performance of the contract.
Ensure compliance with service level agreements (SLAs) and key performance targets.
Administration & Compliance:
Conduct daily floor checks to ensure workspaces are ready.
Maintain statutory, legal, and best practice compliance across services.
Keep E-log books above 95% compliance.
Report health and safety observations and update action trackers.
Arrange, attend, and minute subcontractor meetings.
Manage supplier quotes and approvals within internal systems.
Administer access control software and BMS system changes.
Communication & Teamwork:
Act as the main point of contact for communication between teams and the client.
Respond effectively to inquiries and complaints.
Clearly and concisely present information to internal teams and large groups when needed.

Strong knowledge of building services and facilities management processes.
Self-motivated with the ability to work independently and as part of a team.
Excellent organisational and time-management skills.
Customer-focused with a proactive approach to service improvement.
Ability to manage multiple tasks in a fast-paced environment.
Committed to continuous improvement and high-quality service delivery.
This is a fantastic opportunity to join a professional facilities team in a key role, ensuring the seamless operation of a large site in Basildon. If you're looking to grow your career in FM, apply today

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