38 Call / Contact Centres jobs in Sidcup, Greater London

At Trinity First Response, we are looking for a motivated and enthusiastic individual to join our team as a Trainee First Response Technician. This exciting entry-level opportunity will give you the chance to learn and grow in a fast-paced, dynamic environment, assisting with water, fire, and accidental damage restoration projects. What will you be doing? As a Trainee First Response Technician, you'll play a vital role in supporting our experienced team with the restoration of properties damaged by fire, water, or other accidental damage. Your responsibilities will include:

• Assisting with cleaning, drying, and sanitising tasks following water or fire damage.
• Helping to monitor and install drying equipment on-site.
• Participating in assessments and reporting, ensuring that all necessary documents, photographs, and communications are accurately recorded.
• Working closely with our First Response Technicians and Team Leaders to ensure timely and high-quality service delivery.
• Maintaining health and safety standards at all times.
• Providing excellent customer service to policyholders and other relevant parties.
  
  We want someone who is driven, customer-focused, and eager to learn. The ideal candidate will have:
• Excellent spoken and written communication skills.
• A passion for delivering outstanding customer service.
• The ability to work effectively within a team and under pressure.
• Basic computer knowledge and strong administrative skills.
• A full, clean driving license with no more than 3 points.
• Previous experience in damage restoration (preferable but not essential).
• Familiarity with the insurance claims process (desirable but not essential).
  
  In return, we can offer you:
Basic Salary £24,000-26,000 (DOE), as well as market leading benefits.
• 25 days Annual leave plus statutory holidays
• Discretionary performance related bonus
• Life insurance cover
• Enhanced company pension scheme
• Employee of the month & employee of the year awards
• Refer a Friend scheme
• An extra day's holiday for your birthday
• Paid volunteering/charity day a year
• Support in your development and wellbeing, including an Employee Assistance Program (EAP)
• Eye test vouchers
• Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs
• Social events