26 IT / Telecommunications jobs in Rhondda, Rhondda Cynon Taf - Rhondda Cynon Taf

Backup Operations

• Support 24x365 backup operation and management
• Responsible for ensuring that we are adhering the backup policies and backup schedule.
• Assist with management of available capacity to ensure no delays are realized due to lack of resources. This will include compute, storage, and network bandwidth requirements.
• Able to provide architectural suggestions while on the architectural design discussion.
• Work with multiple teams to analyze and develop detailed plans for the migration of services to alternative hosting locations where applicable. Focus will be on cloud technologies.
• Communicate weekly updates to project manager on status of planning and migration activities.
• Where possible, identify improvements in migration processes and implement automation to reduce time and resources required to complete the tasks.
• For BCP services, assist continuity team on selecting the proper technology to ensure all SLAs for recovery are met.
• For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off.
• Ensure all change management processes are followed as required.
• Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used.
• Apart from migration, manage health checks of backup and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met
• Configure backups and perform restore as and when needed.
• Monitor the Service Now.
• Participate in planned maintenance activities
• Participate in a 24x7x365 on-call rotation
• Respond to and manage service issues and problems
• Responsible for awareness and compliance to policy and guidelines
• Report any breaches in information security or policies
• Identify repeatable operational tasks and issues; create automated resolutions to these situations to reduce operational overhead within the virtualization function as well as other enabling areas as required.
• Optimization and performance of hardware infrastructure.
  
  The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced skills that enable the individual to deliver a high level of service and to meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment, adhering to industry's best practice.
Our mission is to deliver services that matter, achieve, and sustain operational excellence. You will be at the heart of fulfilling our mission by working closely with our Global Operations teams, Business operations teams, and Security operations teams to develop plan and execute IT Continuity Services across multiple Data Centers and geographic regions. The role requires advanced skills that enable the individual to deliver a high level of service whilst meeting the expectations of the business. It also requires a solid understanding of an enterprise IT infrastructure operational environment along with industry trends & best practices. You should have an expert level of cloud administration with experience in managing Azure backup and AWS backup, Veeam backup and replication, Zerto Replication, VMware and automation experience including PowerShell is a plus. You should be someone excited with the challenge of bringing new thinking to operations, is passionate about imagining and implementing improvements, and relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams., · Bachelor's Degree (or 7+ years' experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field.
• Professional Qualifications are preferred, including:
+ Cloud administration ( Azure, AWS & GCP) + Microsoft - Windows Server, SQL Server + VEEAM Backup & Recovery + Zerto Connect to your skills and professional experience
• In-depth knowledge of Microsoft Windows Operating Systems, some experience with Linux is a plus.
• In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure, AWS and GCP
• In-depth knowledge of replication technologies including both on and off premises, ideally Zerto and Microsoft ASR experience.
• General knowledge of, VMware, Microsoft SQL Servers and Oracle Servers is a plus
• Experience working in an environment that has embraced a DevOps approach to service delivery is a plus
• Effective analytical, troubleshooting, and problem-solving skills.
• Self-motivated and self-starter, able to work independently with minimal direction.
• Detailed understanding and ability to operate within a process-driven organization.
• Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe.
• Discipline and experience in recognizing and handling confidential and sensitive information.
• Excellent time management and attention to detail is essential.
Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating at various levels both internally and externally. The candidate must demonstrate a flexible and responsive attitude to service delivery and customer service, possess a desire to automate and innovate, and be able to positively participate in a team of team's culture.

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