Account Manager

Adecco, Wolverhampton

Account Manager

£45000

Adecco, Wolverhampton

  • Full time
  • Permanent
  • Onsite working

Posted 3 days ago, 18 Dec | Get your application in today.

Closing date: Closing date not specified

job Ref: 269a0eab0cd94ae28f3a0928c9593415

Full Job Description

Join our team as a Senior Account Manager with the drive for maintaining and nurturing our existing Public Sector client. Are you an accomplished account manager seeking to expand your reach and enhance your account management skills? We'd ideally love if you had existing public sector experience to understand the layers and complexity of the public sector. The role involves building on the meaningful relationships within the client account, navigating the partnerships, and being fully client-facing, by engaging and supporting with the implemented strategy and set up. You will be strategically engaging with the client, building and leading a delivery team and ultimately delivering a best in class service to the client. What you'll be doing Client Relationship Management

  • Understand client needs and ensure client satisfaction
  • You will lead the client delivery team based on the client site.
  • Business Development
  • Focus at developing strategies to support the clients strategic goals
  • Assist and support the Account Director and Adecco Group Sales teams and drive new sales opportunities
  • Account planning and strategy
  • You will develop, own and deliver on the account plan
  • Internal team collaboration
  • You will work with public sector communities across the group to develop strategy and support delivering best practice
  • Contract negotiation
  • Negotiate terms and agreements with clients, ensuring it's mutually beneficial
  • Feedback management
  • It's a big initiative this year to collect and appropriately analyse feedback to improve the service and client base to help build relationships more effectively across the AWS
  • Budget management
  • Manage budget related to client accounts ensuring effective resource allocation, TagU - An amazing platform which offers thousands of life & work skills for free - Want to learn a new language? Go for it!
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  • Range of discounts via our own benefits platform (buy & sell holidays, discounted shopping vouchers, cinema tickets, etc)
  • Private healthcare option
  • Free counselling/legal and financial advice
  • Huge incentives - league tables, quarterly incentives, award & conference events
  • Monthly incentives lead by the Branch Manager, as well as quarterly team incentive funded by Adecco to celebrate success!
  • Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. Interview Stages: 1. Teams with the Senior Account Director. 2. Face to face interview - presentation (15 mins) with follow up questions.

    We are seeking a candidate with adaptability and the ability to navigate and build strong relationships with all manner of people on this account. You will be the point of contact, and will be expected to know your account with strength and precision. This is your account to manage and take control of, so confidence is key! Being happy to be in front of people and create a lasting rapport is essential. The role requires a collaborative mindset, utilising initiative to engage with internal consultants, optimising market routes, and contributing to the continuous enhancement of our services.
  • Interpersonal skills - build and maintain relationships, both with clients and internal team members
  • Negotiation skills - navigate and close deals effectively, ensuring mutually beneficial outcomes
  • Time management - efficiently handle multiple tasks and prioritise within deadlines. This role has many layers to it, but if you have the expertise or drive, handling routine tasks seamlessly in the background would significantly streamline the process, leaving you more time to tackle the complex aspects of what this job entails
  • Problem solving - identify issues and provide effective solutions, adapting to changing circumstances
  • Sales acumen - ability to identify opportunities, upsell and contribute to revenue growth (increase spend through AWS)
  • Resilience - this role will allow you to handle rejection, setbacks and challenges, so be prepared to have a determined attitude
  • Data insights - we don't need you to be analytical, but we know data provides insight to improve account performance
  • Learning - stay updated, on trend, market changes and be ready to learn from your peers

    Our team is making a difference in people's working lives and leading society into a future driven by human potential and inclusion. We're disrupting and transforming norms - looking beyond resumes and connecting people with opportunities to truly get ahead. As the world's leading workforce solutions company, we are offering flexible placement, permanent placement, outsourcing and managed services across all sectors. At Adecco, we believe in the potential of people. We deliver the right talent capabilities at the right time, enabling flexibility and agility for clients. Help us deliver on our purpose to transform the world of work through people who love what they do.
  • Diversity & Inclusion at Adecco Join Adecco: Empowering Diversity, Driving Inclusion At Adecco, diversity fuels our success. We embrace unique identities, backgrounds, and perspectives to build an inclusive future. Our commitment to equity ensures fair access and opportunity for all. What We Stand For Diversity Fuels Success: Embracing a full range of identities, from gender and race to ability and nationality, we create a vibrant and innovative work environment. Equity for All: Fairness drives everything we do. We provide equal access to opportunities, resources, and recognition for everyone. Championing Inclusion in Action Expertise in Refugee Integration: We lead in integrating refugees through social coaching, training, and partnerships, making a positive impact on their lives. Skills for the Future: By upskilling and reskilling, we empower candidates to succeed in the workforce, we bridge the talent gap, driving growth and empowerment for all. Join us in building a future where everyone thrives. Be a catalyst for positive change with Adecco!Culture At Adecco, empowerment drives us, and our collective spirit inspires us to create meaningful change. We envision a world where everyone has a chance to participate in the future of work. Our culture of inclusivity and entrepreneurship enables continuous growth, making a positive impact on society. Each role at Adecco contributes to a greater cause by making a real difference in people's lives. We connect talent with opportunities, creating careers and shaping a brighter future for everyone. Fuel your career with Adecco's brand purpose, emphasizing empowerment, societal impact, and leadership in workforce solutions. Together, let's embark on a remarkable journey of transformation and fulfillment, shaping a brighter future for everyone, everywhere. "Our ambition is to reinforce our leadership in workforce solutions and make the future work for everyone, all around the world." - Christopher Catoir - President AdeccoLearn more about Adecco We are Adecco, a global leader in workforce solutions. We work to make a difference in people's working lives and lead society into a future driven by human potential and inclusion. We have a commitment to disrupting and transforming norms - looking beyond resumes and connecting people with opportunities that truly get them ahead. As a member of the team, you'll be empowered to deliver on our purpose to transform the world of work through people who love what they do. You will be a committed career partner that supports the employability of our Associates and their success.

    Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner - 10 Expert)
  • Collaborate with purpose, connecting authentically to achieve remarkable goals together.
  • 10
  • Embrace change, taking bold initiatives with tenacity to drive extraordinary results.
  • 8
  • Focus on customers, creating strong partnerships and understanding their evolving needs.
  • 10
  • Fuel your curiosity, embrace continuous learning, and grow professionally with us.
  • 9
  • Join a dynamic team that navigates change fearlessly, turning challenges into opportunities.
  • 7 Traits are on a scale of 0 to 10Rewards Inclusive Culture, Empowering Impact: Join Adecco's supportive environment, making a difference through work Fuel your career path with meaningful work, societal impact, and sustainable growth Flexible Hybrid Work: Enjoy work-life balance with Adecco's agile and adaptable work arrangements

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