Business Manager

BMW, Chelmsford

Business Manager

£35472

BMW, Chelmsford

  • Full time
  • Permanent
  • Onsite working

Posted 6 days ago, 14 Nov | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 37a6d6d8e3274ac59dabd48f8ce07f7f

Full Job Description

Leading with ambition and integrity, as a Business Manager you'll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers' faces. You'll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too. What you'll do day to day

  • Achieve unit sales, chassis profit, finance, GardX and warranty income targets
  • Focus on the sales strategy to increase sales revenue and profit
  • Ensure compliance to company and regulatory sales processes to treat customers fairly
  • Adhere to retail policies in compliance with legal and manufacturer guidelines in order to pass audits
  • Achieve high levels of customer satisfaction in accordance to brand standard requirements
  • Ensures Sales Executives are committed to customer satisfaction and process excellence
  • Ensure Sales Executives are trained and reviewed to the required standards and to support the sales team through coaching and development
  • Maintain relationships with internal colleagues, brand partners, finance and insurance partners

    Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
  • Ability to provide a first-class customer service with energy and enthusiasm
  • An effective multitasker who is methodical and efficient
  • Adaptable approach to ensure the finance packages are tailored to customers' needs
  • Experience of delivering finance and insurance packages to customers and understand FCA Compliance
  • Attention to detail
  • Ability to supervise and manage the sales process
  • Excellent listening and communication skills
  • Full EU driving licence

    The opportunity to buy additional holiday
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • Ongoing recognition from your peers and leadership team
  • A community volunteering day, Similar searches: BMW Careers, Permanent, Full-time, Competitive