Business Services Lead

As a modern, flexible and effective organisation, we're driven to make a positive difference to the environment, the communities we serve and the careers of our people. That's why, when you join us as a Business Services Lead, you'll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career. Your role and responsibilities You will manage a supportive and experienced team of staff who provide support to Elected Members and Senior Managers within Children and Young People (CYP). As the team works across service areas, this role is a varied one, enabling you to engage more in the breadth of work within CYP. Your main duties will include, but are not limited to:

• line management of business support colleagues
• overseeing the process for dealing with correspondence from MPs and members of the public
• budget monitoring and forecasting for CYP business support teams
• co-ordination of CYP responses to key areas such as business continuity and risk management
• continuous review of business support arrangements to ensure they are flexible to meet any changes within CYP service delivery, Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.
1. What do you see as the 3 most important features of effective business administration? 2. Within the context of this role, what does it mean to be working within a political environment? 3. Share an instance where you successfully managed staff resources to support service delivery. 4. Share with us an example of a process improvement you have made. What did you do and what was the outcome?


• developing and implementing consistent, efficient business support and administration processes
• leading flexible, motivated and adaptable teams
• working in a fast paced political environment
• planning, prioritising and organising in a busy office environment