Museum Assistant

Pinnacle Group are looking for a Museum Assistant based at large complex which comprises of a public library, office accommdation and a museum. The post holder will work within the FM team specifically providing assistance in the Museum during opening hours, carrying out various duties centred on a very customer focused environment. You will be joing our Total FM team. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best. The hours for this role are as follows:

• 9am to 5.30pm on Tuesdays, Wednesdays and Fridays
• 9am to 8pm on Thursdays
• 9am to 12pm on Saturdays, As a member of the Museum team provide support to a wide and diverse range of activities and assistance in the day-to-day running of the Museum and as directed by Assistant Facilities Manager in liaison with Museum Curator.
• Undertake the collection of data on visitor levels in person and on online platforms, conduct visitor satisfaction surveys and provide monthly reports on the results.
• Checking of consumable supplies (museum souvenirs), re-stock as necessary and ensuring appropriate stock sheets are updated periodically.
• Provide assistance on the sales counter handling cash and card transactions and operate till.
• Assist learning team with the organisation of school group visits and marketing of learning programmes.
Key Requirements

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.,
• Good standard of physical fitness as role will involve lifting and moving some of the artefacts.
• Willingness to work Saturday and some Saturday evenings.
• Ability to handle awkward customers while enforcing museum rules and regulations.
• Willingness to learn and attend training as requested by Museum Curator.
  
  Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds - particularly from those who represent the communities we serve including ex-armed forces personnel and their families. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme
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