Operations Manager [Outer]

Your Main Responsibilities will be to: 1. Manage the leadership and direction of the Local Operations Managers to deliver the day-to-day train service including during time of perturbation. 2. Provide leadership and direction to the operations team acting as a role model and mentor, progressing agreed development plans through continual monitoring and review to enhance team performance 3. Lead the collation of robust contingency plans and implement through planning and liaison with all stakeholders including TOCs, II, Control and Electrical Control Rooms. 4. Lead the implementation and support development of operational risk mitigation plans, to include Level Crossings, SPADs, Route crime, seasons management and other operational activities. 5. Manage and maintain an effective working partnership with the Maintenance function so that maintenance activities deliver outputs required for train service delivery. 6. Manage and deliver and adhere to an expenditure budget. 7. Lead Area compliance with the Operations Manual, the Rule Book and applicable elements of OHSM and the SSM. 8. Deliver compliance with competency assessment systems to deliver a competent operations team. 9. Give support to the introduction of new technology and signalling schemes being introduced safely and effectively. 10. Manage, lead and direct the continuous improvement cycle with particular emphasis on business and safety loss. 11. Effectively coordinate resources to support the achievement of safety KPIs., Diversity and inclusion are more than just buzz words for us. We’re constantly striving to make sure we provide a welcoming and safe environment for everyone. We recognise that certain groups are under-represented within our team and we’re working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can. We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com). For all other support please contact your HR Business Partner.

· Experience of and skilled in leadership and development of people

• · Experience and competence in operational management · Ability to attain rules and regulations level 1 competency
• · Ability to attain Rail Incident Officer
• · Experience of dealing with Employee Relations · Ability to understand financial systems and budgetary tools · Hold full driving license · IT skills in relation to report writing, corporate IM packages · Experience in managing customer needs and requirements What could set you apart Desirable · Understanding corporate governance e.g. procurement rules · Understanding of company’s obligations in relations to RSC · Understanding in business improvement processes · Understanding railway industry structure and responsibility · Experience of investigatory skills (Root Cause Analysis)
  
  At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network. Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more! The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula. Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing. About our people and the recruitment process - We’re an inclusive employer of choice and we welcome applications from everyone!
  
  · Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members. · A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train. · GWR ticket alliance – Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network. · Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site. · A range of Pension schemes to choose from · Effectively manage work-life balance with a 35hrs per week contract, hybrid working, flexible working, flexible leave, and enhanced family friendly support. · 5 days paid volunteering leave. · 2 weeks paid reserve leave for the Armed Forces community., Salary: This role is a Band 3C Role– £62,546- £69,496 per annum.