Quality & Business Improvement Director

Who are we looking for?
A business leader with extensive experience implementing and overseeing change programmes, as well as in directing enterprise-wide governance and assurance frameworks and initiatives.

About the team..
The team enable the assurance of the efficiency & effectiveness of Network Rail's operating model. By developing business management capability, championing collaboration across routes, regions and functions, to harness the power of 6 (regional business units and national teams). We provide the business with insights and solutions to address strategic business challenges.

What does the average day look like?
As a key leader at Network Rail, you will provide strategic guidance and leadership to ensure the business effectively delivers its objectives. You will lead the creation and implementation of governance frameworks, helping the organisation develop robust policies and practices while managing risks within acceptable limits.

You will oversee assurance plans, upholding the three lines of defence to safeguard the company’s safety and performance. By facilitating governance, assurance, and improvement forums, you will shape decision-making across the organisation to achieve strategic goals, while promoting a culture of quality, compliance, and best practices throughout the business and its supply chain. Additionally, you will be responsible for leading Network Rail’s change community and approach to managing change.

· Recognised leadership capability, with the vision and ability to establish cross-functional relationships and drive cultural/organisational change;

· Expert knowledge and experience at a senior level in the successful delivery of governance, assurance and improvement/change in a large and complex multidisciplinary organisation;

· Exceptional interpersonal skills, possessing the ability to maintain credibility and influence people at all levels within a large complex organisation, up to and including executive level as well as diverse senior stakeholders;

· Excellent communication and presentation skills, numerate, analytical and articulate and ability to develop business-wide solutions;

· Proven ability to motivate and engage teams;

· Substantial experience in senior management roles in a complex organisation;

· Strong commercial awareness and financially astute;

Desirable Criteria

· Member/Fellow of the Chartered Quality Institute or relevant professional body and/or educated to degree level;

· Knowledge of/experience in the railway industry;

· A post-degree business qualification, Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our Safety Vision

Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country.

We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone.

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!

You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Some of our great benefits:

Flexible/hybrid working arrangements considered.

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

Discounts at stations with your Network Rail pass.

Defined benefit pension scheme

75% subsidy on train tickets.

️ Interest-free travel loan for train and car park season tickets.

️ Volunteer leave to make a positive impact.

Plus more….