Service Manager

An exciting opportunity has arisen to join us as a Service Manager supporting the Urgent Community Response Services Directorate Management Team. We are a diverse workforce consisting of various roles within Clinical Practice and Operations, providing both acute and community-based care to our local population.,

• Operational Support: Reporting to the Directorate General Manager (DGM), the post holder will support the Group Management Team in the day-to-day operational running of the Group services, including site management responsibilities across all SWBH sites.
• Strategic Management: Assist the directorates in the strategic management of access targets, ensuring that the services meet and exceed these goals.
• Resource Management: Manage designated areas to maximize income potential and ensure efficient utilization of resources., Reporting to the Directorate General Manager (DGM), the post holder will be required to work across the Group to support the Group Management Team in the day-to-day operational running of the Group services, this will include site management responsibilities across all SWBH sites, supporting the directorates in the strategic management of access targets, day to day operational management support.
He/she will have responsibilities for designated areas in which the post holder will maximise income potential and will support the management of resources to ensure efficient utilisation of these.


• Leadership: Ability to lead and support a diverse team across various sites.
• Strategic Thinking: Capable of strategic planning and management to meet access targets.
• Operational Efficiency: Focused on optimizing resource use and maximising income potential.
If you are a dynamic professional with a passion for improving community healthcare, we encourage you to apply for this pivotal role in our team.

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.As a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities. We have three newly emerging strategic objectives: 1. Our People - to cultivate and sustain happy, productive and engaged staff 2. Our Patients - to be good or outstanding in everything we do 3. Our Population - to work seamlessly with our partners to improve live