Tactical Cell Assistant

The post holder will be working as part of a team focused on supporting the Strategic, Tactical and Operational needs of the team. Working on a full rotating shift basis the post holder will be responsible for assisting the team in optimising capacity, response, in day issues, escalation and resolution of matters and collating data and formulating reports for the duty tactical commander and people and vehicle support hub manager,

• Assist the People and Vehicle Support Manager and the tactical
commander in the smooth running of the Tactical Cell, undertaking tasks where necessary to facilitate achieving optimal Resource cover across the area.
• Undertake tasks and actions as directed by the Tactical Commander
• To support meetings and conference calls through minute taking and
preparing reports to a high standard ready for dissemination to senior trust managers and external stakeholders.
• Receive information and communication from a wide variety of senior
managers and staff. Escalating issues to the duty tactical commander.
• Coordinate effective handover at shift change times with a particular
focus on reducing late finishes
• Support the team as required in the event of any significant or major
incident
• To maintain, utilise and update any of the databases used for the purposes of the Tactical Cell and develop and maintain electronic databases for audit and monitoring. Participate in ongoing service quality review.
  
  At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.