Theatre House Manager

The Bloomsbury Theatre at UCL is a dynamic performance venue. We host a variety of shows and live performances by national and international artists, serving both the public and the university community. We also support UCL's students and staff by hosting student society and UCL departmental performances and events. About the role The Theatre House Manager will be responsible for overseeing the day-to-day operations of the theatre front of house areas, ensuring a seamless experience for both performers and audiences. This role involves managing front of house staff, bar management, coordinating with production teams, and maintaining the highest standards of customer service. This is an on-campus role, it is not suitable for regular remote working. Working hours will include evenings, weekends, bank holidays and college closure periods.

We are looking for candidates who in particular have the following experience and skills:

• The ability to lead and manage a team effectively, ensuring smooth operations and the highest standards of customer service.
• Exceptional organisational and communications skills to handle multiple tasks, manage schedules, and ensure all aspects of theatre front-of-house operations run smoothly.
• Prior experience in managing theatre front-of-house and bar sales operations.
• Ability to accurately process income and manage budgets.
  
  UCL is London's global university. LCCOS - Library, Culture, Collections and Open Science - provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship. The LCCOS family comprises 3 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.