Workplace Experience Assistant

Based in Birmingham we have an exciting opportunity for a Front of House - Workplace Experience Assistant to provide robust support to the Birmingham office as part of the Workplace Facilities Management Team, focused on clients, staff and visitor experience within our office environment and as part of a wider Midlands team. You will be joining a diverse team of incredibly talented peers, each on an unique career development journey. We think an all-encompassing working environment is a great place to evolve. This role offers a full range of administrative work, including management of reception and visitor spaces, meeting rooms and break out spaces, welcoming visitors and staff, being pro-active and flexible with tasks, having excellent computer skills in MS Office and a willingness to learn new software, building strong relationships, taking ownership of tasks while considering the bigger picture, and managing your own resilience. The ideal candidate is positive, organised, and poised, with a growth mindset and a passion for continuous professional development. If you're resourceful, resilient, and always looking for ways to make tasks more efficient, we'd love to hear from you! At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you?, We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Simone Haigh at Simone.Haigh@Arup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit Stay safe online - Arup will never ask for your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list. Closing Date: 09/12/2024

• Have administrative support and front-of-house experience with excellent customer service skills.
• Knowledge of online systems such as timesheets, meeting room booking
• Have the ability to build strong relationships in a complex environment.
• Can take ownership of local space and has a pride in the presentation of office with the ability to use own initiative.
  
  Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
Arup is a multi-disciplinary firm of designers, planners, engineers, consultants and technical specialists, working across every aspect of today's built environment. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! The Opportunity, At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at