54 Customer Services jobs in Watford, Northamptonshire

At Severn Trent we're on a mission to build the most skilled teams around, with our purpose-built learning facility (the Academy!) dedicated to the development of all our teams across Severn Trent, it is no surprise that lifelong learning is an important part of our success. We have an exciting opportunity for you to join our ambitious Academy team as a Learning Experience Coordinator, where you'll play a vital role in delivering an excellent learner experience and help us grow our talent! Sound like you? Then read on. EVERYTHING YOU NEED TO KNOW This year, we anticipate welcoming over 20,000 learners and hosting around 3,000 learning events across different subjects and disciplines. You'll join a team of other Learning Experience Coordinators and will be responsible for planning and scheduling learning events and programmes, update our e-learning systems to help ensure everyone has an excellent learning experience. You'll provide support by taking ownership of and resolving learner queries, and ensure our employees have easy access to up-to-date Learning and Development (L&D) information. Additionally, you will maintain data integrity by accurately updating training, skills, competencies, and event evaluation records. This is a varied role with a wide range of responsibilities including supporting various projects. If you are super curious and have a genuine passion for learning and want to get stuck in - we want to hear from you!

We're looking for someone with experience working in a similar varied administrative, project coordination role, or similar. You'll have excellent organisational skills, attention to detail, and the ability to adapt to changing priorities, making it an integral part of the team's success. The ability to produce user-friendly reports and performance metrics, along with a strong customer mindset and passion for delivering high-quality experiences, is important. A valid driver's licence and access to a vehicle is essential, as this role involves travel. WHAT'S IN IT FOR YOU Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family:

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  
  Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our 'Academy'
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year
WHAT'S NEXT We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media. Ps. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!