Band 3 Senior Pharmacy Assistant Technical Officer - Reception

We are seeking and enthusiastic and highly motivated dispensing assistant who will be able to support a busy pharmacy reception. The post holder will support the dispensary in providing a friendly , professional, and informative front-line service to all our customers. Support will be given to answering the telephone and dealing wither tracker and simple internal and external queries. You should have an NVQ level 2 in pharmacy service or a recognised equivalent qualification. We welcome applicants from individuals working in community pharmacy who would like to start a career in hospital pharmacy, with training provided.,

• To assist in the provision of a safe and efficient pharmacy service
• Deal with day-to-day enquiries from staff members, the public, patients, and other hospital depts in a courteous , efficient and timely manner
• As part of the pharmacy team ensure that all Trust and National targets are continually achieved. Ensure that the department continues to maintain their KPI target. Ensuring that all prescription tracking is carried out at all times.
• To receive, dispense, hand out prescriptions and provide other support services to the Pharmacy department, including the receipt of orders and the supply of medicines to wards and departments
  
  You must possess good communication skills, be flexible, committed and be a good team player.
• Computer experience and good IT skills
• Previous customer service experience
• Good time management
• Able to work in a busy environment.
• You will be expected to participate in our late night ,weekend and bank holiday rota.
  
  We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital.