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Helpdesk Coordinator

Phosters Ltd, Kidderminster, Worcestershire

Helpdesk Coordinator

Salary not available. View on company website.

Phosters Ltd, Kidderminster, Worcestershire

  • Full time
  • Permanent
  • Remote working

Posted today, 13 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: d2ab2c12d42c49d4904588e4cf851f62

Full Job Description

We have new exciting roles available within the our Busy helpdesk department based in kidderminster., Answering helpdesk calls within a maximum of 3 rings
- Raising jobs recieved via email, phone call or client system
schedule works for engineers with your area
- Ensure Tabs our in house system is up to date at all times including latest information.
- Chase subcontractors for ETA's and updates
- Raise purchase orders upon request
- Work with Mangers & Clients within your area
- Follow escalation process ensuring jobs are completed with SLA
- Salary to be confirmed at interview.

This position will be discussed in greater detail at interview stage.

The hours available are:

4 on 4 off shift pattern 06.00am to 18.00pm or Monday to Friday 08:00am to 17:00pm

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