Senior Technician (Flood and Climate Resilience Management)

We have a rewarding opportunity for a Flood Risk professional working with other teams across Flood and Climate Resilience Management and the wider Civil Engineering service area. This is a role which offers a diverse and challenging workload. You will support, advise and assess the work of others both within the council and external parties, including contractors to ensure we protect against present and future flood risk. With a multitude of innovative schemes currently underway to help support the city's ambition to be 'The Best', this is an excellent opportunity to join a forward-looking workforce. As the Senior Technician in the Investigations Team, you will be involved in:

• Help to maintain council owned ordinary watercourses and flood risk assets, identifying maintenance needs, raising works, working closely with contractors and making sure equality in service delivery.
• Completing flooding investigations and surveys using GIS mapping and asset management systems to collate data.
• Using drainage cameras to complete condition and connectivity surveys, recording, and producing results. Using Levelling equipment to produce topographical surveys.
• Liaising with residents, businesses, councillors and other LCC teams, to advise on legal responsibilities and to regulate, using legislative powers given to us as Lead Local Flood Authority.
This role is an integral part of our Investigations Team, we carry out a wide variety of tasks, that will take you all over the city, from working onsite, to the office and flexible home working. The team, as a whole is expanding and with the completion of the FAS2 scheme this year, its an exiting time for FCRM, with lots of opportunities to develop and progress., To work as a member of the Flood and Climate Resilience Team engaged in all works to reduce flood risk in Leeds., Assisting Flood and Climate Resilience Management Senior Staff in the delivery of services by providing technical support including:
• Supervision, appraisals and support for trainees and junior members of the team.
• Receiving and checking of invoices passing onto the appropriate Flood Risk Engineer, for final checking and signing off.
• Data input and management on a range of systems relating to planning applications, the Land Drainage Database System, work instructions and using the GIS Mapping system.
• To assist in the activity of the Flood and Climate Resilience Management section to ensure delivery of Best Value services to customers, to meet the objectives of the Council's Corporate Plan and comply with Government Standards.
• To assist in the delivery of specified elements of the Divisional Plan, Service Plan and Corporate Plan in relation to a defined activity or small range of activities, in order to meet targets and achieve improvements.
• To assist in the promotion and delivery of positive solutions to achieving diversity and equality in all aspects of service delivery, community engagement areas, focusing on equality of outcome.
• Actively support continuous improvement initiatives through contributing to cross Council schemes and supporting the Flood and Climate Resilience Management Team.
• To assist Flood and Climate Resilience Management in the maintenance of good working relationships with internal and external customers and other stakeholders to achieve corporate objectives and to maintain a position of service provider of first choice.
• Maintaining positive and productive team relationships, with in Flood and Climate Resilience Management encouraging initiative, innovation and effective communication.
• Deliver efficient, effective and quality services by way of flexible working and the acceptance of responsibility.
• Assisting Flood and Climate Resilience Management Senior Staff in the delivery of services by providing administrative support within the office including:
• Assisting Flood and Climate Resilience Management staff in co-ordinating the flood alleviation scheme incident response information.
• Management of diaries schedule appointments and organise meetings to prioritise and ensure the most effective use of time.
• To schedule meetings, to prepare agendas and reports and to produce minutes of meetings to a high standard and a set deadline.
• To receive and direct incoming and outgoing mail, to pass correspondence onto the appropriate Flood Risk Officer for attention and reply.
• First line of contact for screening and prioritising telephone calls and correspondence.
• Filing and record keeping; establishing and maintaining effective manual and computerised systems.
• Dealing with arrangements for the Flood and Climate Resilience Management Team for attending conferences including booking of places, accommodation and travel arrangements using Click travel.
• To work with the Flood and Climate Resilience Management to provide seamless support service.
• Undertaking other duties of a similar nature and responsibility as may be determined.
• To abide by the Council's Equal Opportunities Policy in the duties of the post and as an employee of the Council.
It should be noted that this job description is subject to occasional changes in response to organisation change/review or to assist flexibility. The duties outlined are not meant as an exhaustive list. Other duties may be undertaken which are commensurate with the grade and within the spirit of the post as specified by the Manager after consultation with staff concerned/trade unions. Specific Responsibilities
• To ensure the team delivers against its KPIs, including supervision and appraisals of junior staff including trainees.
• Support the development and implementation of policies and procedures to ensure efficient service delivery, continuous improvement and corporate objectives.
• Prepare documents and information relating to the work of the Flood and Climate Resilience Management as directed by Senior Staff.
• Assist with Flood Risk Inspections on site as required.
• Undertake scheme and general administration as required.
• Assist in the development of partnership working.
• Work co-operatively with other teams in the Department to effectively respond to cross-cutting issues within the Council as defined by the Flood Risk Manager., Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
  
  As a Senior Technician, you will bring to the role:
• Ability to work as an effective member of a team in order to achieve positive outcomes and provide a flexible and responsive service.
• An understanding of drainage, sewerage systems and basic drainage law
• An understanding/appreciation of Flood and Water Management Act 2010 and other related flood risk management legislation
• Ideally have relevant experience in the inspection, operation and maintenance of flood risk management or related assets
• Exceptional customer service and communication skills with a focus on achieving the best outcome for the community.
• Good organisation skills and capable of achieving agreed deadlines and targets whilst maintaining quality.
• Ability to actively identify problems and suggested solutions., Ability to listen actively, ask questions, clarify points and check understanding.
• Awareness of equal opportunities in both employment and service delivery.
• Good organisation skills and capable of achieving agreed deadlines and targets whilst maintaining quality.
• Ability to work in close liaison with Flood and Climate Resilience Management Officers and members of the public.
• Ability to produce correspondence/reports to a proficient standard using a variety of computer software, e.g. GIS Mapping, Word, Excel, Outlook etc.
• Ability to produce presentational material electronically.
• Ability to prioritise and organise workloads with a minimum of supervision, to work on own initiative.
• Ability to deal with sensitive and confidential information.
• Ability to work to deadlines.
• Ability to actively identify problems and suggested solutions.
• Ability to promote a professional image of self, to the Department and the Council.
• Able to modify style and response depending on the audience and the situation.
• NVQ Level 3 or equivalent qualification.
• Knowledge of the problems of disadvantaged groups, Desirable Requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
• Possess a current driving licence.
• Ability to work as an effective member of a team in order to provide a flexible and responsive service.
• Ability to organise diaries and arrange meetings in an effective way using a computerised diary system.
• Knowledge of Computerised systems.
• Knowledge of the work of the department.
• Experience of working as part of a team.
• Experience of using a variety of computer software e.g. Word, Excel, GIS Mapping, Database programmes to produce reports.
• Experience of setting and working to quality standards.
• Experience of managing conflicting demands.
• Experience of working on own initiative.
• Experience of organising diaries and arranging meetings.
• Experience of managing people and workload priorities in an office environment.
  
  As a Senior Technician in Flood and Climate Resilience Management, you will be a key member of the team that helps reduce flood risk to the City of Leeds, the work that you do will help protect residents, businesses, and critical infrastructure.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.


• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further