UK Service Business Development Specialist

Responsible for increasing Service Contract revenue in the UK by generating new business and retaining renewal Extended Warranty and Preventive Maintenance Service Contracts. Essential Functions: Support European Service Business Development Manager with the following tasks.

• Support and grow the company's customer database of opportunities within the UK
• Manage customers and maintain opportunities within Salesforce
• Call and/or email new and existing service contract customers to promote the service contract business
• Utilize consultative sales approach to evaluate and understand prospect's business and needs
• Close sales of new and renewal service contracts
• Perform outbound emails and calls, and inbound lead generation and follow-up
• Manage creation and presentation of quotations for opportunities as they are identified
• Negotiate contract pricing and develop the Service Contract agreement between ZOLL and Customer
• Investigate and work with appropriate department to resolve issues that impact service contracts timely and accurate entry of all pertinent prospect data into the CRM database
• Provide management with monthly activity reports achieve and exceed new and renewal revenue goals
  
  Minimum 3 years within a technical service/ sales or service contract environment, preferably in the healthcare industry
• Experience in client relationship management, preferably in the healthcare industry
• Ability to work independently, with little supervision
• Energetic, creative, goal-oriented team player
• Improves results by generating, encouraging, and supporting new ideas
• Heightened sense of personal responsibility including punctuality, attendance and commitment
• Excellent communication and negotiation skills, both oral and written
• Organizational, Customer interface and negotiation skills
• ERP systems experience, preferably Oracle
• CRM experience, preferably Salesforce
  
  Zoll Medical Corporation UK Service Business Development Specialist in Runcorn Cheshire, United Kingdom
Resuscitation The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.