Head of Communications

We are looking for an experienced Head of Internal Communications to drive our Blended Experience Programme (BEP) - helping shape the future of our customer journey across digital and in-store platforms. This is a 2-year fixed term contract.
At Specsavers, we are very proud that we have recently been ranked as one of the Best Place's to Work globally. We are a people focussed organisation who are committed to changing lives through better sight and hearing. Our Blended Experience Programme is an exciting initiative aimed at creating a seamless and sophisticated customer journey. As the Head of Communications, you will play a pivotal role in ensuring our message resonates across the globe and reaches every corner of our business.
In this role, you'll lead the creation and delivery of a global communications and engagement framework for BEP, ensuring alignment with Specsavers' strategic goals. You'll provide thought leadership in transformation communication, leveraging best practices and innovative approaches to engage and inform stakeholders. By fostering a programmatic approach to communication, you'll ensure consistency and coherence across all channels and touchpoints for multiple programme stages. Collaborating closely with the Programme Leadership team, you'll understand and address their communication needs, ensuring effective stakeholder engagement.
Working in a matrix structure with country teams, you'll ensure local relevance and effectiveness of communication and engagement strategies. You'll drive insight-based improvements to the people experience through a global continuous listening approach, process, and tools. Proactively using communication and engagement trends and external good practices, you'll drive improvement and effectiveness in communications and engagement activities. Leading a team, you'll apply the latest thinking and methods to content and channels, including the use of technology. Creating open communication with key stakeholders, you'll inform and update them, building trust and respect through strong relationships.
You'll develop and deliver a global communications strategy aligned with our strategic goals. You'll collaborate with leadership to ensure effective stakeholder engagement. You'll drive continuous improvement through innovative communication practices. And you'll foster a culture of listening and inclusion, making every team member feel valued and heard.
Your expertise in scalable internal transformation communication, strategic thinking, and project management will be crucial in making this vision a reality. If you thrive in a fast-paced, dynamic environment and have a passion for leading change, this is the opportunity for you!
Ready to get started? Apply now to become a key player in Specsavers' journey towards a brighter future. Join us in Whiteley with flexible working options and the chance to travel across the UK.
Apply Today!
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